Mobile phone outage strikes telecom giant as customers complain about network issues
- Vodafone network shuts down
- Thousands left without coverage
A mass Vodafone outage has left customers around Australia unable to use data, send messages or receive alerts.
Down Detector, which provides users with real-time information about the status of various services, reported a spike in issues around 11.30am on Thursday.
'SOS only' was all thousands of Vodafone users across all states could see on their phones.
Vodafone claimed the outage only lasted about 10 minutes.
A Vodafone spokesperson told Daily Mail Australia that customers continuing to experience connectivity issues should power cycle their device to restore services.
“We experienced a technical issue this afternoon that caused a very brief disruption to voice and data services for some of our Vodafone mobile customers,” the spokesperson said.
“Our technical teams quickly identified the issue and implemented a fix to restore services and will continue monitoring our operations to maintain services.
“We apologise for any inconvenience this has caused our customers and will continue to monitor the situation.”
More to come.
