How to Report Bugs in LibreOffice
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Glad you made it here. You are about to make an important contribution to LibreOffice. A good bug report is very helpful for our developers. Below, you'll find some guidance to make this process easier.
Not all issues go to Bugzilla
All dogs may go to heaven
, but some issues should be tracked outside of Bugzilla. These include:
| Location or class of the issue | Where to report |
|---|---|
| LibreOffice Extensions | With the extension author |
| TDF/LibreOffice infrastructure (websites, mailing lists, etc.) | Redmine |
| Building LibreOffice | Developer mailing list |
| LibreOffice unit tests | Developer mailing list |
| Words missing from dictionaries | To the dictionary maintainer or repository |
| Mistakes in translations | Reporting them in Bugzilla is allowed, but it is more efficient to add them as suggestions in Weblate (does not require registration) |
Before you report an issue
Confirm that it really is a bug. Most of the time, a bug is something that makes the software behave in a way that a reasonable user would not want it to behave. This includes the software not doing what you want it to do, doing what you never asked it to do, or just plain crashing under normal use. Going behind the scenes, a bug may be something that causes the software to take a lot longer and use a lot more resources doing stuff than it should.
Consider having a look at First steps to take before submitting a bug, in particular for bugs with fonts, graphics, slideshows and computation.
If you run into something that may be a bug, but may be just something you don’t understand, you can consult the LibreOffice users mailing list or Ask LibreOffice. Consider reading the user documentation, and use the application enough to become familiar with what it normally does.
But let’s say what you found really does look like a bug. Here’s what to do next:
- Take notes so you don’t forget something that was going on around the time the bug appeared. What were you doing, what did you expect to happen, and what actually happened? How did you know something was wrong? Can you reproduce the bad behavior?
- If possible, check for similar, existing bug reports (but avoid spending too much on it, and better file a dupe than give up):
- Go to Components, and select the appropriate component (or subcomponent).
- If you selected a component: select the appropriate subcomponent, or Extended Help if you don’t see the subcomponent on that page.
- If you selected Extended Help: select the appropriate subcomponent, or the [1] at the bottom of the list if you did not find or do not know the appropriate subcomponent.
- You will see a list of bugs with that subcomponent. At the bottom of the page, select Edit Search. There, you can modify the search according to your needs.
- If you find a bug report that concerns your problem, you can contribute to it. If you don’t find a bug report that concerns your problem, file a new bug report.
- If the bug only occurs on Ubuntu or is related to printing, go to #More Information.
- After all that, if it does not look like there is an existing ticket about this issue, follow the following instructions.
Reporting an issue
Go to Bugzilla.
