Resilient supply are better prepared to manage a recall, thanks to proper preparation and training, integrated systems and data, and alignment with trading partners. 

Technology, regulation and global data standards are coming together to create more connected, transparent supply chains that can respond to safety risks with more speed and precision.

Accessible and accurate returns data, collaboration between retailers and returns partners, and advances in software and AI, are all helping to tackle the growing problem of returns fraud.

Warehouse operations no longer move in straight lines. Order volumes fluctuate. Labor availability changes by the shift. Customer expectations continue to rise. For many warehouse fulfillment leaders, the challenge is no longer optimizing for a steady state — it’s operating with confidence when conditions keep changing.

Return rates have more than doubled since 2019, and will reach 17% this holiday season.

Meeting today's customer expectations for fast and free shipping requires a new standard of intelligence. This whitepaper highlights the strategic partnership between Blue Yonder and its 2025 ISV Partner of the Year, Shipium.

Generative AI is enhancing the driver experience in last-mile routing.

In Building a Specialization in Parcel & Logistics Highlights Importance of Customer Experience, we explore five key areas that point out why customer experience truly matters today more than ever.

The future of e-commerce doesn’t end at checkout. What happens afterwards also defines the customer relationship.

Returns will always be an issue at retail, but companies that tighten their strategies to reduce returns as much as possible can bring new life to their businesses.