Users

Users

What is Kolide?

Kolide is a security tool that ensures your computer meets your company’s security requirements.

Kolide checks your computer for things like:

  • Your operating system and internet browser are up-to-date
  • Your malware protection software is working properly
  • Your firewall is on

If your device fails one of these checks, then Kolide will prevent you from signing in to your work apps until you have fixed the problem. (But don’t worry, we’ll give you plenty of warning, and always help you get unblocked.)

How Will I Use Kolide?

There are a few ways you’ll interact with Kolide: during your SSO sign-in, through our menu bar app, or through our mobile app.

Kolide during SSO authentication

When your computer is in good shape, Kolide doesn’t get in the way. You may see a brief moment while it checks your device for issues during the SSO sign-in process, but that’s it.

Sometimes Kolide will find a problem and ask you to fix it before letting you sign in. Here’s an example of what that looks like.

After Kolide is rolled out, you may need to fix a few things at first, but then you probably won’t hear from us again until it’s time to install a security update.

If you haven’t fixed an issue but you urgently need to authenticate, you can also snooze blocking.

However, you can only snooze once per week, and your IT team may disable this feature for particularly urgent issues.