Directory Sync

Build frictionless onboarding for organizations with real‑time user provisioning and deprovisioning.

Introduction

Organizations use company directories and HRIS systems to manage users and enforce their access to organization resources. Directories enable IT admins to activate and deactivate accounts, create groups that inform access rules, accelerate adoption of new tools, and more.

Definitions

ULM: User Lifecycle Management (or ULM) is the process of managing a user’s access to an app. This occurs from app onboarding until they are removed from an app. ULM is also commonly referred to as identity provisioning.
SCIM: System for Cross-domain Identity Management (or SCIM) is an open standard for managing automated user and group provisioning. It’s a standard that many directory providers interface with.
HRIS: A Human Resources Information System (or HRIS) is software designed to maintain, manage, and process detailed employee information and human resources-related policies. Examples include: Workday, HiBob, BambooHR, etc.
User Provisioning: Provisioning is the process of creating a user and setting attributes for them – inside of an app.
User Deprovisioning: Deprovisioning is the process of removing a user from an app.

What is Directory Sync?

Directory Sync is a set of developer-friendly APIs and IT admin tools that allows you to implement enterprise-grade User Lifecycle Management (ULM) into your existing app.

ULM allows IT admins to centrally provision and deprovision users from their directory provider. A directory provider is the source of truth for your enterprise customer’s user and group lists. Directory Sync sends automatic updates to your app for changes to directories, groups, users, or access rules.

Common directory providers include: Microsoft Active Directory, Okta, Workday, and