Privacy Policy

Introduction

Stubborn Mule Software LLC ("we," "our," or "us") operates Vizzly, a visual development workflow platform accessible at vizzly.dev (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We collect personally identifiable information that you voluntarily provide when using our Service:

• Name, email address, and password
• Organization and team member information
• Profile information and preferences
• Payment and billing information (processed by Stripe)
• Communication preferences

Technical Data

We automatically collect technical information when you use our Service:

• Screenshots and visual test data you upload
• Image metadata (dimensions, format, file size)
• Device information (viewport size, browser type, operating system)
• API usage data (request logs, response times, error rates)
• Project and build information
• Session data and authentication tokens

GitHub Integration Data

When you connect GitHub repositories, we collect:

• Repository metadata (name, description, visibility)
• Commit information (SHA, message, author, timestamp)
• Branch and pull request data
• GitHub user profile information
• Installation and webhook event data

Usage Analytics

We collect usage information to improve our Service:

• Feature usage patterns and interactions
• Page views and navigation paths
• Error logs and debugging information
• Performance metrics and response times
• Storage usage and quota consumption

Network Information

We collect limited network information for security and performance:

• IP address (not stored long-term, used only for rate limiting and security)
• Geographic region (for performance optimization)
• Connection quality and latency metrics

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Process visual comparisons and generate test reports
• Manage your account and provide customer support
• Send you technical notices and support messages
• Improve and optimize our Service
• Detect and prevent fraud or security issues
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described in this Privacy Policy.

Third-Party Service Providers

We share information with trusted service providers who assist in operating our Service:

Stripe (Payment Processing)

• Payment and billing information for subscription processing
• Customer contact information for invoice delivery
• Usage data for billing calculations
• Located in the United States
• Subject to Stripe's Privacy Policy

GitHub (Code Repository Integration)

• Repository access and commit data (with your authorization)
• GitHub user profile information
• Pull request and branch information
• Status updates and check run data
• Subject to GitHub's Privacy Policy

Postmark (Email Delivery)

• Email addresses for transactional emails
• User names for email personalization
• Email delivery and engagement metrics
• Subject to Postmark's Privacy Policy

Cloud Storage Providers (Cloudflare R2/AWS)

• Screenshots and generated diff images
• File metadata and thumbnails
• Access logs for security monitoring
• Data may be stored in multiple regions for performance
• Subject to respective provider privacy policies

Legal Disclosures

We may disclose your information when required by law or to:

• Comply with legal obligations or respond to lawful requests
• Protect our rights, property, or safety, or that of others
• Enforce our Terms of Service
• Investigate fraud, security, or technical issues

Business Transfers

In connection with a business transfer, merger, or acquisition, your information may be transferred to the acquiring entity, subject to equivalent privacy protections.

Your Consent

We may share information with your explicit consent or at your direction, such as:

• Connecting third-party integrations
• Sharing project data with team members
• Publishing public project information when enabled

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Information

• Access to your personal information and how it's processed
• Information about data recipients and processing purposes
• Details about data retention periods
• Right to receive a copy of your data

Correction and Updates

• Correction of inaccurate or incomplete information
• Update your profile and account information
• Modify communication preferences

Deletion and Erasure

• Deletion of your personal information ("right to be forgotten")
• Account closure and data removal
• Deletion of specific data categories upon request
• Note: Some data may be retained for legal compliance

Exercising Your Rights

To exercise these rights:

• Contact us at privacy@vizzly.dev with your request
• Use account settings for basic data management
• Access API endpoints for data export
• We will respond within 30 days (or as required by applicable law)

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience with our Service. You can control cookie preferences through your browser settings, though this may affect the functionality of our Service.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our Service after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: