• MailMate Help Center [EN]

• Onboarding Steps
  • For Businesses
  • For Individuals:

• Getting Started
  • Setting Up Your Account
  • Onboarding
  • User Invitations
  • Setting Up Two-Factor Authentication (2FA)

• How to Change Your Account Email Address

• Features
  • How to Request an Open Scan
  • How to Request Mail Forwarding
  • Forwarding Request Charges:
  • Bulk forwarding request:
  • Important Notes for Mail Forwarding Requests
  • Setting the Default Home address
  • How To Request Disposal
  • How to Request Paying Bills
  • Sharing Mail Data via Link
  • Download Mail Data
  • Searchable Inbox
  • How To Check Your Mail Opens Usage
  • System Requirements

• Administrator Permissions
  •  Using the INBOX

•  Notifying Shipping Address Changes to Clients
  •  For Postal Mail
  •  For Emails

•  Corporate Customers
  •  Addresses Available for Registration
  •  Unsupported Business Types

• Mailroom Account
  • Inboxes
  • Mail Drop Off
  • Action Items
  • Inbox Assignment
  • All Mails
  • Settings

•  Account & Payment
  •  Changing Your Email Address
  •  Changing Payment Method
  •  Currency Management For Receipts and Invoices
  •  Receipt Confirmation and Issuance
  •  Canceling Your MailMate Subscription

• Electronic Storage Requirements under the Electronic Bookkeeping Law
  • Special Notes

• Frequently Asked Questions
  • Getting Started with the Service
  • About Mail Items
  • About the Contract

• Mailing Address
  • What is my Mailing Address:
  • Fair Use of my Mailing Address:

• Incorporation Address
  • What is my Incorporation Address

• Mail Processing

• Forwarding my Mail (Shipments)