Company Growth & Milestones
Foundation and First Partnership
Signed the first collection agency contract with American Express for credit card debt.
Technology-Driven Operations
Purchased professional debt collection software from the USA, automating operations and improving efficiency.
Joining Global Networks
Became a member of the American Collections Association (ACA), strengthening international connections.
Building Talent and Infrastructure
Total staff exceeds 200.
Telecom Services and Milestone Growth
Began providing telecommunications billing services. Achieved monthly recoveries exceeding USD 3M for the first time.
Innovation in Technology
Developed and launched the self-developed debt collection system "CASH".
Expanding Services and Performance
As part of the company timeline NPL services, monthly recoveries surpassed 50 million, and we offered banks debt collection training and support services to ensure compliant and effective debt management.
Rapid Growth and Expansion
Workforce grew to 500 employees.
Monthly recoveries exceeded USD 50M.
Advancing with Technology and Leadership
Launched Computer Telephony Integration (CTI) automatic dialing. Began handling corporate and personal NPL cases.
Partnering with Asset Management Companies
Entered the NPL acquisition market. Partnered with global AMC's. Purchases first NPL porfolio.
Achieving Quality Certification
Implemented ISO 9001:2008 and obtained the certificate of conformity.
Strengthening Legal Operations
Expanded the legal enforcement department to 40 people and introduced a digital tracking system to ensure efficiency.
Enhancing Information Security
Implemented ISO 27001:2013 and obtained certification for information security management.
Major Milestones in Performance
Cumulative cases handled exceeded 10 million. Cumulative recoveries surpassed USD 7B.
Improving Productivity and Processes
Introduced Case Interruption Statute of Limitations and File Creation & Management services.
Advancing Talent and Automation
Collaborated with the Ministry of Labor's TTQS Talent Development Quality Management System.
Entering Global Markets
Expanded operations to Singapore, Malaysia, and the USA, marking the start of international growth.
Major Milestones in Performance
Established the Thailand branch, continuing regional expansion and reinforcing UCS's global presence.