“I bet the lying liars who lie all the time about everything, from the utterly mundane to the holy, are being completely truthful about the thing I want to be true.”
Betting on the truthfulness of a felonious conman with literally over 30,000 confirmed lies from just his first term alone is likely not a good choice.
Yeah IT is intensely customer focused, either via direct support or project planning and coordination with execs/etc at the higher levels.
You have to have deeply arcane technical knowledge, but also at least passable social skills and patience to do the work well.