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Introduction

A product update should be sent once a month with updates about what you shipped recently. This typically includes new features, improvements, and bug fixes. Things to keep in mind:
  • Brevity is key. Users don’t want to read a novel.
  • If you send valuable content, users will come to expect (and open) it.
  • It’s okay to send multiple emails in a month if that’s your shipping cadence.

Email best practices

Learn more tips for crafting effective emails and improving open rates.

How to craft a product update email: