LingoHub
List of Sub-Processors
LingoHub is committed to transparency regarding how we process Customer Data. To support the delivery of the LingoHub Services, LingoHub may engage and use trusted data processors („Sub-processors", as defined below) with access to certain Customer Data.
This page provides essential information about the identity, location, and role of each Sub-Processor we use.
Terms used on this page but not defined have the meaning outlined in our Terms of Service.
LingoHub Sub-Processors
LingoHub may use the following Sub-Processors to deliver the LingoHub Services to you:
| Company name | Services provided | Location |
|---|---|---|
| Amazon Web Services, Inc. | Data storage | EU |
| Intercom Inc. | In-web and email client messaging | USA |
| Stripe, Inc. | Payment processing | EU |
| Mailgun | Email services | EU |
| Google Analytics (Google Ireland Limited) | Web and application analytics services | EU* |
| Google Workspace (Google Ireland Limited) | Internal and external communication, file storage, and collaboration | EU* |
| Google Cloud Platform (Google Cloud EMEA Limited) | Cloud infrastructure and storage services | EU* |
| Heroku (Salesforce, Inc.) | Application hosting and deployment platform | EU |
| Sentry (Functional Software, Inc.) | Application monitoring and error tracking | EU |
*Data stored in EU regions; transfers to the USA under Standard Contractual Clauses (SCCs) are possible.
LingoHub feature-specific Sub-Processors
| Company name | Services provided | Location |
|---|---|---|
| TextMaster (Acload SAS) | Human translation services | EU |
| AWS Bedrock | AI services | EU |
| OpenAI LLC | AI services | USA |
| DeepL GmbH | Machine translation services | EU |
| Amazon Translate | Machine translation services | EU |
| Google Translate (Google LLC) | Machine translation services | EU |
| Microsoft Translate (Microsoft Corporation) | Machine translation services | EU |
Additional Information
Before engaging any Sub-Processors, we perform due diligence to evaluate their privacy, security, and confidentiality practices.
As our business grows and our services evolve, the Sub-Processors we engage to deliver the best possible experience may also change.
We will update this page whenever we add or remove a Sub-Processor, or change how we use an existing one.
Please check this page frequently for the latest information. If you have any questions or concerns about a new Sub-Processor, please don't hesitate to contact our support team at [email protected].