@sunaurus@lemm.ee avatar

sunaurus

@[email protected]

Not active on Lemmy any longer. If you send me a DM, I won’t see it. Sorry!

This profile is from a federated server and may be incomplete. View on remote instance

sunaurus ,
@sunaurus@lemm.ee avatar

Hard to say exactly what the cause was, as I don't know what username they used on lemm.ee (doesn't seem to be the same one that was used on Reddit), but it's most likely:

  1. They did not verify their e-mail address
  2. They did not agree to follow lemm.ee rules in the sign-up form
sunaurus ,
@sunaurus@lemm.ee avatar

We'll get some more control over images when 1.0 comes, I will take a look at it again then, but in general the new user cooldown for image uploads has really significantly reduced the amount of image related abuse we have seen.

Character_Locked please understand, nobody on our admin team is getting paid to moderate disgusting images, they are volunteering to do it, and it takes a mental toll. Also, image hosting itself is not free. Our donations right now are barely breaking even with server costs. So realistically, our options are not "current situation vs fully unrestricted image uploads", they are "current situation vs completely burned out admin team and costs increasing beyond donations".

sunaurus ,
@sunaurus@lemm.ee avatar

Our servers are all hosted in Finland indeed, but we use Cloudflare for DDoS protection etc. Clients/bots/scripts/etc (like FediDB) don't see our server IP addresses directly, they see Cloudflare IP addresses. FediDB uses the IP address it sees to assume what country the server is in.

The same is true for a bunch of other Lemmy servers as well - a lot of the ones FediDB shows as "United States" are actually hosted in Europe (or elsewhere).

sunaurus ,
@sunaurus@lemm.ee avatar

Most applications are handled automatically, a smaller percentage is sent to manual approval for admins. This is based on different signals and the aim is to potentially reduce some abuse, or at least make it a bit harder.

Median time for accepting applications in the past month on lemm.ee was 1 minute and 42 seconds. And that includes the time it took for users to manually verify their e-mails first.

@gressen@masto.ai avatar gressen , to Support (lemm.ee) Polish

support@lemm.ee icon Support (lemm.ee) looks like the server is throwing a 503 error

image/jpeg

sunaurus ,
@sunaurus@lemm.ee avatar

We briefly had some database issues, it should be solved now, but I will continue to monitor.

Sorry for the inconvenience!

sunaurus ,
@sunaurus@lemm.ee avatar

This is cool!

Any rules for alts? Can people "claim" alt accounts to sum up their votes?

sunaurus ,
@sunaurus@lemm.ee avatar

What I mean is that some posters have a bunch of alts on different instances, and if they get awards split between their accounts, then they'll be at a bit of a disadvantage 😄

sunaurus ,
@sunaurus@lemm.ee avatar

It's very unlikely lemm.ee will ever be a suitable host for video content. Please host your videos on other platforms, embedding them on lemm.ee posts will work just fine.

sunaurus ,
@sunaurus@lemm.ee avatar

Whenever you give your free time and energy to build something open source for the world, there are always some people who say “why aren’t you giving me 10x more, you lazy dev” 😅

sunaurus OP ,
@sunaurus@lemm.ee avatar

Definitely not 😄

sunaurus ,
@sunaurus@lemm.ee avatar

In my experience, it's mostly a combination of confusing Lemmy UI + user error:

  1. When using the e-mail verification link, Lemmy just shows a blank page with a tiny "e-mail verified" notification in the bottom left corner, which people miss. They then assume that it didn't work, because all they see is a blank page.
  2. When opening the e-mail verification link multiple times, only the first time registers, and further attempts will generate confusing errors. This also makes people assume it didn't work, but in reality, their e-mail got verified successfully.
  3. On lemm.ee, it's very common for people to sign up with typos in their e-mail addresses (happens few times every week recently).
  4. We have a custom question on our sign-up page asking people to state they agree to our rules, and it's relatively common that people just don't read the question and write something random in there - we generally don't accept such applications to try and weed out bots, but I'm pretty sure we also end up rejecting a bunch of legit users this way who just didn't read the instructions.

Generally I'm happy to provide support to people in such cases if they reach out to me directly, but at the end of the day, the easiest and fastest solution if the account is truly stuck in limbo is just to create another account.

It's a shame that there is so much potential friction on sign-up, but at the same time, I don't see us reducing the friction on lemm.ee any time soon, because this is the lesser evil compared to bot sign-ups etc that we have seen in the past.

sunaurus ,
@sunaurus@lemm.ee avatar

We have automated a lot of this stuff on lemm.ee as well

sunaurus ,
@sunaurus@lemm.ee avatar

I'm not sure why .world has the 18 age requirement - AFAIK GDPR only requires 16+ if you don't specifically ask for parental consent. Of course, there is the matter of pornography etc, but for example Reddit allows 13+ users, and all they do for pornography is show an NSFW warning, which Lemmy also has (although this is a good point - maybe the NSFW toggle should be improved to explicitly ask users to confirm their age on Lemmy as well, similarly to how it works on Reddit).

But at the end of the day, each instance is free to create whatever rules and processes they want, and to ban people according to those rules. I would say that .world admins are probably just trying to do their best in enforcing their rules, and unfortunately that means that most likely you'll be cut off from .world for the next 5 months 🫤

sunaurus ,
@sunaurus@lemm.ee avatar

I'm afraid .world users will also miss out on your mod actions in all of your communities, which is a particularly unfortunate side-effect.

I don't think it's the end of the world (:P), though - .world is a big instance, but there are still tons of users on other instances. I mean, even in your communities, I don't think .world is not making up the majority of activity.

sunaurus ,
@sunaurus@lemm.ee avatar

Hey, for the past few weeks, we have been tuning different rate limits and other bot prevention mechanisms on lemm.ee. We have had a huge increase in traffic lately, as well as a couple of instances of what was effectively a DDoS.

In other words, the problems likely have nothing to do with your app or different versions, and everything to do with our own measures.

For the mark post as read endpoint, I recently made the rate limit a bit more relaxed, so hopefully users won't see issues there anymore. OTOH, we are also presenting a Cloudflare challenge for some IP ranges currently, which may inadvertently affect legit users. This was necessary to mitigate a recent DDoS, but we will continue tuning and hopefully restore things to normal for legit users soon.

sunaurus ,
@sunaurus@lemm.ee avatar

Hey, sorry for the issues, please see my comment here for explanation: https://lemm.ee/post/57870550/18964440

sunaurus ,
@sunaurus@lemm.ee avatar

Hey, sorry for the issues, please see my comment here for explanation: https://lemm.ee/post/57870550/18964440

sunaurus ,
@sunaurus@lemm.ee avatar

Could I ask you to try again with the app and let me know if it's working for you now?

sunaurus OP ,
@sunaurus@lemm.ee avatar

We had a few really huge days in 2023, but other than those, it seems like the growth so far in March is definitely outpacing our initial wave of new users in 2023.

sunaurus OP ,
@sunaurus@lemm.ee avatar

Thank you very much for the support!

Our infrastructure costs are currently quite stable at around 200€ per month, and considering that the instance is right now quite decently supporting nearly 6000 monthly active users, you could say that you are indeed relatively contributing a ton - you are effectively covering server costs for 60 people!

The fact that it’s a monthly amount is particularly great, because with recurring income, we will get advanced warning if there is danger of funds starting to run low.

sunaurus OP ,
@sunaurus@lemm.ee avatar

Hey, there isn’t any default community right now. There are a few different databases that track graphs of such things, for example, fedidb.org.

sunaurus ,
@sunaurus@lemm.ee avatar

Lemmy software resolves it automatically - it marks such instances as dead and stops sending activities to them.

sunaurus ,
@sunaurus@lemm.ee avatar

Hey, could you make a post in that community?

sunaurus ,
@sunaurus@lemm.ee avatar

I’ve just restored it

sunaurus ,
@sunaurus@lemm.ee avatar

That's just Lemmy behavior for when you click the e-mail verification link multiple times. It basically means "e-mail already verified".

sunaurus ,
@sunaurus@lemm.ee avatar

It's the correct error code (the client is sending a bad request - it's an already used token), the problem is just that Lemmy UI doesn't really display a useful error page to the user.

sunaurus ,
@sunaurus@lemm.ee avatar

The e-mail successfully went out from our side - please check your spam filters etc

sunaurus ,
@sunaurus@lemm.ee avatar

Could you upload an example image which does not work somewhere else and share it with me so I can try to reproduce the issue?

sunaurus ,
@sunaurus@lemm.ee avatar

Can you share the exact error you are getting as well?

It seems to go through for me:

https://lemm.ee/pictrs/image/378edd4f-6090-4c7e-9c1e-e63b5dc08877.jpeg

sunaurus ,
@sunaurus@lemm.ee avatar

Our servers are currently in Finland, but this is subject to change if necessary for financial/technical reasons. We've also used German servers in the past for example. In general we're definitely staying in the EU, though.

Why did Beehaw defederate from Lemmy.world and sh.itjust.works for poor moderation and not lemm.ee and discuss.online? ( lemmyverse.link )

Seriously why? Discuss.online has horrible moderation and open-signups, and Lemm.ee isn't very much better. If lemmy.world and sh.itjust.works were completely nuked to avoid the moderation headache or risks from two large open servers, why aren't lemm.ee and discuss.online banned as well?

sunaurus ,
@sunaurus@lemm.ee avatar

lemm.ee hosts a conservative community, which on occasion features borderline transphobia and homophobia.

Hi, lemm.ee admin here, please be sure to report any cases of community moderators not following lemm.ee instance rules directly to admins. The "no bigotry" rule is a treated very seriously at lemm.ee, and our admins will always handle such cases very harshly. We have in the past had to shut down a few conservative-type communities over such things. Having said that, I am not aware of the current moderators of that community allowing, much less featuring, any kind of bigotry (in fact, a quick look over the mod log shows them actively removing bigotry, usually posted by users from outside lemm.ee).

By the way, I know there are a lot of users on Lemmy who really enjoy starting defederation drama (I've lost count at this point of how many users like you I've seen), but is there really nothing better you could be doing on a Friday evening? Maybe go for a walk, spend time with some close ones, read a book, whatever. You are not gaining absolutely anything from what you are trying to do here.

sunaurus OP ,
@sunaurus@lemm.ee avatar

Sorry, it was a glitch in the Matrix, the comments are actually here: https://lemm.ee/post/45660045?scrollToComments=true

sunaurus ,
@sunaurus@lemm.ee avatar

It was the result of a DoS attack yesterday, should be mitigated & recovering now.

sunaurus ,
@sunaurus@lemm.ee avatar

Hey, I saw this ping, but I didn't actually get any message from you about CORS headers. Where did you contact me?

sunaurus ,
@sunaurus@lemm.ee avatar

Interesting! We've had quite a noticeable spike of sign-ups on lemm.ee as well

sunaurus ,
@sunaurus@lemm.ee avatar

Hey, the 20 character limit for display names is hardcoded into Lemmy. Even if we changed this for lemm.ee, I'm not sure if it would work through federation, as other instances might not accept such a long display name.

Actually, disregard that, I was looking at the wrong thing - it might be possible to raise this limit after all. I will take a better look in a few hours.

sunaurus ,
@sunaurus@lemm.ee avatar

There isn't any way to do this with the default lemmy-ui unfortunately

sunaurus ,
@sunaurus@lemm.ee avatar

Hey! I'm not really sure about this at the moment. I can tell you that if the authors (or any legal entity) would contact me about this and ask for links to be removed, then I would comply, rather than try to fight it.

sunaurus OP ,
@sunaurus@lemm.ee avatar

Sorry for the delay in updating the status page - I actually had gone out for lunch just a few minutes before the downtime started, so I didn't even realize anything was up until I was back at my computer about 45 minutes later 💀

sunaurus OP ,
@sunaurus@lemm.ee avatar

For now, I just redeployed all of our servers completely, but as I don't know the actual root cause of the issue yet, I'm still investigating to figure out if anything more is needed.