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Forethought SOLUTIONS

A team of AI agents for every customer experience

Resolve more, escalate less, and move faster—with a multi-agent system that learns from your data, acts on intent, and hits every curveball.

Support gets smarter with Forethought

84%
Average resolution rate
1.2 billion
Interactions handled monthly
<30
Median days to go live

by roles

Solutions for every team that supports your customers

Customer Experience
Woman holding a credit card and using a red smartphone in a living room setting.

Empower every support moment. Give your team the insights and agility they need to turn every conversation into a win, building loyalty and boosting CSAT across every channel.

Support & Service Agents
Three customer service agents wearing headsets, discussing and reviewing documents together.

Resolve issues faster and work more efficiently with an AI teammate that handles routine inquires, guides human agents through complex workflows, and surfaces the right knowledge—so every interaction is faster, easier, and more consistent.

Operations
Man with glasses working on a computer with multiple large monitors displaying charts and data in a modern office.

Improve efficiency across teams by automating repetitive tasks, streamlining workflows, and classifying tickets intelligently. Forethought helps operations teams move faster, reduce manual work, and drive measurable impact across the customer experience.

Security & IT