Nudge... can anyone help? I really don't know how to fix this problem.

Ok so, there's already an update but I need to solve this before I can update or have to edit the file again.

Sure, in this case, it's https://support.isptracker.com/

Sorry, are we talking about the image or the user now?
The image url is correct but emails do not have that, they have the old url without the edited file.
It's like something got 'stuck' for lack of better word.

Got it, no federation at all, single site on its own.

I'm not terribly concerned about the slug at this point. The email logo was fixed by editing the file and that's what I'm mainly nervous about.

ajaxify.data
{uid: 49, username: 'HelpSupport', userslug: 'helpsupport', email: '[email protected]', email:confirmed: true, …}

To be safe, what you do mean by remote user account? It's a user on nodebb itself so I suppose that means local.

Is there a way of using the API to generate chat requests that could go out via email?
For example, I want to have two people chat with each other so I use python or something and the API to send both users a chat request on the site and via email from the site. Meaning, nodebb would send the email/s.

Does anyone have any other thoughts? It's been using an edited file to solve this and I prefer not to do that and to solve this before there is another nodebb update.

Could be, if I had a cache installed but I don't. I cleared nodebb cache as well but the problem persists. Right now, the only way this works is with the edited file which I'd like to restore.

Yes, I can log in and out, post as the renamed user.

Ok but either way, I can't customize this page that will get overwritten so how can I get this to work? More importantly, why is it not working since it worked before the domain name change.

Ok, I can try that.

Making this change worked;
Emailer._defaultPayload = {
url: nconf.get('url'),
site_title: meta.config.title || 'NodeBB',
logo: {
src: "https://my.nodebb.com/assets/uploads/system/site-logo.png",
height: 50,
width: 247,
},
};

I also tried this with no luck.

nodebb> db.objects.find({ _key: "meta/config" }).pretty()
...

nodebb> db.objects.find({ _key: "meta/config" }, { logo: 1, _id: 0 }).pretty()
...

nodebb>

This confirmed that the meta/config document currently does not exist in the database.

db.objects.insertOne({
_key: "meta/config",
logo: "https://my.nodebb.com/assets/uploads/system/site-logo.png"
})

Rebuilt and restarted NodeBB

./nodebb build
./nodebb restart

No change.

Yes but I don't want to edit files directly as there are so many nodebb updates that will overwrite changes.
In addition, I never had to edit this file to get the logo working in emails so I'm very hesitant about touching that.

Yes, I changed the name/url in the config file along with on the back end of course.
I also deleted the old logo and uploaded the new one but the logo in emails remains broken with the name of the previous site still in the url.

I searched the DB and tries to hard code the new url but that didn't work for emails at least.
I searched all of the files to be safe and find nothing for the old url so I don't know where this is coming from.

Not sure what else to look at which is why I posted.

I also changed the name of the forums and now emails are showing up with a broken logo.
I updated the logo in General settings so what is the email using that still points to the previous domain which is now down? I've searched everything but the database and cannot find anything that points to the old domain.

I have to rename a user but after doing that, their posts under the old name still shows up and the @username still shows the old user.
Is there a way to fix this?

Yes, I'm aware of that but wondered if people offer pre-made child themes. I ask because that's something available on WP for example.