Opened 4 months ago

Last modified 4 months ago

#999 new defect

Communicate / find consensus / create policy surrounding SLAs or anti-SLAs

Reported by: m Owned by:
Priority: minor Milestone:
Component: Organizational Keywords:
Cc:

Description

nine fivesss

anyways, yeah. Folks keep trying to expect more out of our infra than any of our volunteers can give healthily. I keep personally saying "nothing is guaranteed to be reliable!" but folks keep doing it anyways. Having a very small list of services we try to maintain a higher reliability standard might be good?

On the inverse, I do seriously think we should just take down random services at random times to stress the unreliable nature of everything we're hosting.

Change History (3)

comment:1 by ellie, 4 months ago

so true bestie. imo i'd like to see a small list made of "reliable or at least hopefully" services like wiki,bugs,matrix,idp,member services,cardkey and not much more. caution should be kept to keep the list small but in my head at least we try to offer that they're mostly up most of the time for people needing real world space things and care should be taken when hacking (and maybe we even host them outside the space, god forbid)

otherwise hell yeah nine five gang

comment:2 by pandlantis@…, 4 months ago

I think having a little art project, maybe not a service that just occasionally turns off is a fun idea and still manages to be both educational and meaningful. I understand the idea behind having things just shut off but what if it affects someone's project?

comment:3 by m, 4 months ago

I'm starting to document this at https://wiki.devhack.net/reliability

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