Privacy Policy

At Blockcircle, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Services"). Please read this policy carefully.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• Payment Information: Billing details processed securely through Stripe. We do not store your full credit card number on our servers
• Communications: Information you provide when contacting our support team or participating in our community
• Preferences: Your product settings, alert configurations, watchlists, and filter preferences across our tools (AHS, MTE, MMS, AMS, MRS, GLS)

1.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on different tools, and interaction patterns
• Device Information: Browser type, operating system, device type, and screen resolution
• Log Data: IP address, access times, and referring URLs
• Cookies: We use essential cookies for authentication and session management, and analytics cookies to improve our Services

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our market intelligence tools and Services
• Process your subscriptions and credit pack purchases via Stripe
• Send you alerts, trade signals, and market notifications you have opted into
• Personalize your experience across our six product suites
• Respond to your support inquiries and feedback
• Send important service updates and security notifications
• Analyze usage patterns to improve our AI analysis, scoring algorithms, and platform performance
• Prevent fraud and ensure the security of our platform

3. AI and Data Processing

4. Data Sharing and Third Parties

We do not sell your personal information. We may share data with:

• Stripe: For secure payment processing of subscriptions and credit packs
• Analytics Providers: Anonymized usage data to improve our platform
• Infrastructure Providers: Cloud hosting and CDN services that store and deliver our Services
• Legal Requirements: When required by law, subpoena, or to protect our rights

Our platform aggregates publicly available data from third-party sources including Polymarket, Kalshi, Manifold, PredictIt, Metaculus, Opinion Trade, TradingView, and various on-chain data providers. Your interactions with these data sources through our platform are governed by this policy.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure password hashing, and access controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account information for as long as your account is active. If you close your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention). Anonymized analytics data may be retained indefinitely.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request that we limit how we use your data

To exercise these rights, contact us at support@blockcircle.com

8. Cookies

8.1 Essential Cookies

Required for authentication, session management, and security. These cannot be disabled.

8.2 Analytics Cookies

Help us understand how users interact with our platform. You can opt out of analytics cookies through your browser settings.

8.3 Preference Cookies

Store your settings such as theme preference, default filters, and dashboard layout.

9. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected data from someone under 18, we will promptly delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our platform. Continued use of our Services after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or your data, contact us at support@blockcircle.com