document.addEventListener('DOMContentLoaded', function() { animation( 'logo-animation', 'homepage/xmasLogoAnimation', 'false', 'true', '' ); }, false); Toggle navigationfeatures by EDITION:ArchitectArchitectManage any packaging project with our Repackager, MSI(X) editing, and MECM/Intune integration for a complete application lifecycle.Manage any packaging project with our Repackager, MSI(X) editing, and MECM/Intune integration for a complete application lifecycle.Explore Architect Features ›Explore Architect Features ›Ent..." /> document.addEventListener('DOMContentLoaded', function() { animation( 'logo-animation', 'homepage/xmasLogoAnimation', 'false', 'true', '' ); }, false); Toggle navigationfeatures by EDITION:ArchitectArchitectManage any packaging project with our Repackager, MSI(X) editing, and MECM/Intune integration for a complete application lifecycle.Manage any packaging project with our Repackager, MSI(X) editing, and MECM/Intune integration for a complete application lifecycle.Explore Architect Features ›Explore Architect Features ›Ent..." />Advanced Installer - Support

Advanced Installer - Support

JOIN OUR REFERRAL PROGRAM

Refer & Save Up to 30%
On Your Renewal

Need older Advanced Installer versions?

Easily download all releases covered by your maintenance plan

Go to Customer Information
Contact
We will usually answer your email within 24 hours, but most often within minutes of receiving it.
2Checkout Customer Support Area
To review your order information, or if you have questions about ordering or payment.
FAQ
A knowledge base of questions and issues that appear most often.

Consulting & Training Services

USA: +1 650 963 5574
UK & INT: +44 20 3608 0638

Find out more ›

Help us help you

When reporting a problem, please don't forget to tell us what Advanced Installer version are you using. Also, send a zipped archive containing the following files:

  • The .AIP project file, if it does not contain confidential information or a similar, simplified project reproducing the issue
  • The log obtained by running your installer

These will help us provide a solution in the shortest possible time.