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Predictable, transparent pricing. Scale without worries.

Always know what you’re paying for, no sticker shock. Grow and scale your app when the time is right.

Engine Yard Cloud

Our Cloud platform, running on EC2 instances.

Platform + Support

STANDARD
$ 270 Monthly per instance
  •  
GOLD
$ 530 Monthly per instance
  •  
PLATINUM​​*
$ 660 Monthly per instance
  •  

* Platinum only available in annual subscriptions

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INSTANCES

Equivalent to AWS EC2 Pricing

Sample pricing based on 720 hours of usage in the US East Region:
c5.large $61; c5.xlarge = $122
m5.large = $69; m5.xIarge = $138

STANDARDGOLDPLATINUM*
Number of servers Any Any Minimum 4
Support availability 12x5 support 24x7 support 24x7 support
CASE SEVERITY RESPONSE TIMES
General guidance 1 business day 1 day 1 day
Production system impaired 4 business hours 4 hours 4 hours
Production system down 2 business hours 30 minutes 30 minutes
SUPPORT FEATURES
Developer Center access
Platform support requests
Unlimited support requests
Live support via phone
Assistance with deployment, upgrades, app, and system configuration
Automated Monitoring & Altering
24x7 system monitoring of platform infrastructure for uptime with an option for custom alerts in case of issues/anomalies.
Proactive application monitoring
Engine Yard team responds to alerts proactively on your behalf
Onboarding services
A Solutions Architect will work with your Team on preparing your application so that it deploys easily in the EYK platform.
Database Support
Database support for your applications by Engine Yard support team.
Database Administration
  • Health analyses and recommendations (monthly)
  • Performance tuning including slow query remediation
  • Backup & restore on demand
  • Uptime management + recovery with runbook execution
  • Configuration and deployments
  • Disaster recovery configuration
  • Consultations - best practice advice on retooling DB and application architecture
  • Migrations
  • Database upgrades
Deploy AWS Services
  • Configure and deploy CloudFront, S3, EFS, ELB for your application
  • Configure and maintain Web Application Firewall (WAF), AWS Certificate Manager, Route 53
  • Migrate to and manage ElasticCache, Relational Database Service (RDS), OpenSearch
  • Configure Virtual Private Cloud (VPC), VPC Peering, NAT Gateway
  • Consultation on Application Cloud Architecture and AWS service adoption
Application Upgrades
  • Engine Yard Stack upgrades
  • Ruby & Rails upgrades
  • Migration from x86 to ARM
  • Containerization - dockerize and deploy your application on containers so that your applications can auto-scale.
Site Reliability Assistance
  • Deploy Application Performance Management (APM) & monitoring tools
  • Site performance and reliability analysis (monthly)
  • Advanced Application Diagnostics: Reporting and recommendations on required application changes (monthly)
  • Runbook execution against alerts
Compliance Assistance
  • SOC II compliance reports
  • Provide infrastructure details to auditors
  • Collaborate with your auditors on platform security & compliance
* Platinum only available in annual subscriptions
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