S.E.T. Universal Platform
Did you know?
~30% of the knowledge workers across industries think that their IT tools at work are much worse than those that they use at home.
So, who is a Knowledge Worker? Enterprise workers who research, collate & correlate information and form constructive opinions about the party / case / incident as part of their work process to make informed decision, which in-turn could have a drastic impact on their enterprise’s topline and bottomline. Example: An insurance underwriter; Medicaid analyst; a Loan banking officer;
Today, a consumer who wants to purchase a budget smart phone, with specific features, instantly connects with one’s friends, shares his / her selection and gets quick recommendations, checks for user reviews online, compares and quickly makes an informed decision within minutes. On the other hand, the core business in any enterprise still relies on old infrastructure ranging from mainframes to centralized data warehouses. They remain rigid and inelastic to changes in the business environment. Enterprise applications are still stuck in the past.
What is a complex business transaction? Those transactions that consume a lot of time, human effort, multiple iterations of input and a lot of back-and-forth between various stakeholders, which takes weeks and some times months to complete. Example: A loan application process in a bank; Provider credentialing & screening for Medicaid enrollment; Visa application processing, etc;