DevOps Needs Work Orchestration in the Age of AI
September 17, 2025

Adrián de Pedro
Shakers

DevOps began as a function focused on infrastructure, managing environments, scaling servers, ensuring availability. Then came a mindset shift — teams stopped thinking in terms of machines and started thinking in terms of applications. Infrastructure became a dynamic layer that enabled faster, more frequent software delivery. DevOps became the bridge between development and operations.

Now, the rise of AI is triggering another shift. Applications are no longer built only from deterministic modules. They now include non-deterministic components — models that change behavior over time, LLM-powered APIs, and autonomous agents making real-time decisions. We have transitioned from deploying static software to managing evolving systems.

This expands the scope of DevOps. Automating pipelines or ensuring uptime is no longer enough. DevOps must now coordinate multiple teams, models, and tools, each operating at different speeds and with different levels of control. The challenge is no longer just how to orchestrate infrastructure, but how to orchestrate collaboration between people and machines.

AI Accelerates Tasks, but Does Not Deliver Value

The promises AI is making for DevOps (faster coding, faster debugging, faster reviews) is appealing. But in practice, that speed does not automatically translate into faster delivery or impact. AI often generates more tasks than it resolves: refactors, bug reports, and code suggestions can appear asynchronously from multiple tools, creating floods of new work.

These tasks do not follow a clear order. They emerge from different sources at different times, often without clear ownership or prioritization. If the system is not ready to integrate them, the flow breaks down. Even an automated fix can sit idle for weeks in a backlog.

This kind of bottleneck can't always be corrected with a technical fix "it's systemic."

Disconnected Work Multiplies Risk

AI is imposing significant challenges before development, when product managers must align all contributors around a shared intent, and during deployment, when DevOps must monitor systems that mix deterministic and non-deterministic components.

DevOps was born from the need for integration, to unify development and operations in a continuous cycle of feedback and delivery. Disorganized AI adoption threatens this unity. Each team may use a different copilot, automate workflows independently, and work in tools that do not interconnect.

The risks are numerous. Two teams might unknowingly duplicate work; an AI-suggested change in one module might break another; a task marked "done" in a private chat might never reach those who need to act on it.

This is a problem of visibility, communication, and accountability — it's not something that tooling alone can fix.

We have spent years monitoring APIs, web services, and databases, which are stable and predictable.

But how do you observe a function whose behavior depends on the internal state of a model?

How do you track drift, bias, or emergent bugs in AI-powered features that learn and adapt on the fly?

Orchestration Enables Cohesion

The solution: orchestration of the work itself. Just as technical orchestration ensures that code flows smoothly across environments, work orchestration ensures that people, priorities, tasks, and agents move in sync.

That means treating AI-generated outputs as proper work items. Code or documentation produced by a model cannot simply drop into the stream without structure. It needs clear ownership, review, and progression. DevOps is in the best position to enable this orchestration layer.

This is not only a process challenge but also a capability challenge. Coordination, cross-functional awareness, and analytical thinking are as essential today as deployment automation. Modern DevOps engineers must understand the full system architecture, including modules, AI layers, and risk surfaces. They must learn to use AI to test, validate, and coordinate complex ecosystems.

Training is critical. Companies need to prepare DevOps teams not only in new technologies, but in new competencies such as systems thinking, conflict detection, collaboration, and systemic improvement.

DevOps was created to close the gap between development and operations. Today, the gap is between humans, machines, and asynchronous workflows. Without it, teams will struggle to keep their operations coherent or to scale without losing control.

Adrián de Pedro is CPO at Shakers
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