Media Transformations returning errors for uncached requests
Resolved
This incident has been resolved.
Posted Oct 08, 2025 - 00:06 UTC
Monitoring
A rollback has been released, media transformations traffic is returning to normal. Team is continuing to monitor. Stream uploaded/live broadcasts were not affected. Image transformations were not affected.
Posted Oct 07, 2025 - 23:51 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 07, 2025 - 23:40 UTC
Investigating
Stream engineering has identified an error causing uncached requests for media transformations (short form video optimization) are returning errors. Stream on-demand and live broadcasts are not affected. Image Transformations are not affected.
Posted Oct 07, 2025 - 23:22 UTC