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CEDR
  • Consumer Disputes
        • Consumer Disputes

          Independent alternative dispute resolution for consumers when they experience problems with companies. CEDR works in most sectors including flights (aviation), telecommunication (CISAS) and surveying (RICS).

        • Submit a ComplaintDo you have an unresolved dispute with a company and wish to submit a complaint?
        • Read our FAQsFrequently asked questions about alternative dispute resolution.
        • ResourcesFree alternative dispute resolution process guides and policy documents.
        • Are you a business?

          We provide fast, and cost effective solutions for business-to-consumer
          disputes for businesses, central and local government, and trade bodies
          who have registered for our services.

          Find out more

        • View Consumer Disputes
        • Get in touch
  • Mediation
        • Mediation

          CEDR specialises in the resolution of disputes and deadlocked negotiations
          across different sectors including employment and workplace, banking and finance, construction and engineering and clinical negligence.

        • Book a MediationCEDR is able to deal with all your mediation requirements.
        • Mediator PanelChoose from a wide range of trained mediators experienced in commercial conflict management and dispute resolution.
        • +44 (0)20 7536 6060Speak to one of our experts.
        • Mediation SchemesView a wide range of different sector and dispute types.
        • Fixed Fee ServicesAccess high quality and cost effective mediation services for a fixed price.
        • Trusts, Wills & Probate MediationExpert mediators to help you effectively solve your trusts, wills, and probate disputes.
        • Workplace MediationExpert mediators to help you effectively solve your workplace dispute.
        • Resources for Clients & MediatorsFree alternative dispute resolution resources and model contract clauses.