training

What people say about All Things IC

"Rachel was very good at facilitating discussion to get participation and reflection. My team shared back that they appreciated the resources and topics to follow-up as a team."

All Things IC ran a bespoke 90-minute masterclass for the Michigan State University Federal Credit Union team in December 2024.

Julie Rosenthal

Assistant Vice President of Internal Communications, Michigan State University Federal Credit Union

What people say about All Things IC

Rachel taught a 90-minute masterclass in October 2024.

"The eight person Danish, German, Swiss and UK communications team are currently working together in the office in Geneva on internal communications. We drew on Rachel Miller to foster a one team mindset and to inspire and excite them about the impact that adopting a more global approach would bring to employees across the business. The result? Inspirational learning and a desire to draw on Rachel again."

Michelle James

What people say about All Things IC

Rachel and the All Things IC team facilitated a brilliant day for our internal comms team. I felt really listened to in advance of the session, developing an agenda that was really tailored to the team's needs. We left feeling inspired, reinvigorated and eager to return!

Kate Bromley

Head of Internal Communications, RSPCA

What people say about All Things IC

As someone new to IC and in the early stages of my career, I really enjoyed the Effective Internal Communication Masterclass in 2021. It left me with practical frameworks, insights I can apply to my workplace and food for thought for future improvements. I sometimes find courses difficult to participate in as I don't always find them engaging. Rachel makes sure to keep the class steadily paced (in an accessible way) and lets the group shape what you learn which makes for an engaging experience!

Eloise Thomas

Internal Communications Manager, Informa Group

What people say about All Things IC

Rachel's Effective IC Masterclass was fantastic. The delivery was clear and there were multiple actionable takeaways to help us improve our knowledge and understanding of internal communications, as well as help to improve our processes. I'd highly recommend this course to anyone who wants to know a little bit more about all things internal communications.

Ella Stanbrook

Corporate and Consumer Communications Manager, KP Snacks

What people say about All Things IC

Rachel’s Mastermind class gives you a rare opportunity to define and dig into your biggest IC challenge, in a safe space, with other experienced IC professionals. It allows you to delve deep into the issue, understand the reasons behind it, and come away with practical ideas and tangible actions that you can use to move forward. The day will give you the space to support you but also you will meet others who you will get to know and you can support them. I highly recommend it. New friends, a lovely space, time to grow, great ideas and some lovely tools and treats to take away as well. What’s not to love.

Jess Noble

RNLI

What people say about All Things IC

I came away from the Strategic Internal Communication workshop armed with so much more that I expected I would. Rachel’s extensive and invaluable knowledge and the way she shares this knowledge with everyone in the room was great. Rachel is very approachable and experienced, so that’s a win-win situation.

Saskia Dornan

Head of IC, Virgin Group

What people say about All Things IC

Rachel was a fabulous teacher. She helped boost the confidence in my abilities with theory and best practice, giving me lots of good ideas to take back to my organisation. Thank you Rachel for creating a safe space to learn and grow!

Aaron Cranfield

Sodexo

What people say about All Things IC

Rachel is an inspiring, yet totally down-to-earth, expert communicator and trainer. Her Masterclass is a must for any existing or aspiring IC professional, at any level!

Internal Comms team, GVC

What people say about All Things IC

I really enjoyed working with Rachel, who delivered a bespoke masterclass to our Internal Communications team. From the outset she was professional, enthusiastic and knowledgeable, and continued in that vein throughout the project.
She spent time getting to know our organisation through conversations, and reviewing documents and examples of our work and approach, meaning that she was able to personalise our masterclass and help us address some of our challenges. I’m sure these aren’t a million miles away from those faced by the other communicators, but as she was speaking in our languages and terms, it made it feel much more personal. It was clear that she had taken the time to really understand what we were looking to get out of the masterclass.
Her insight into trends and best practice was incredibly useful and has given us food for thought and some steps we can take to improve what we do. I wouldn’t hesitate to recommend Rachel, and hope we can work together in the future.

Joanne Loerns

Internal Communications Business Partner, Aon

What people say about All Things IC

We worked with Rachel on a training session for our team and peers in other business areas. The session was engaging and a really good whistlestop tour of what’s new/trends in the sector. Rachel is incredibly personable, she’s also very generous in opening up her network and connecting you with other Comms pros.She brings a wealth of knowledge and expertise which is coupled with a very likeable manner. I look forward to working with Rachel again in the future.

Rayna Miller

Head of Employee Engagement

What people say about All Things IC

Excellent opportunity to meet with like minded people, learn and remember my passion!

Elke Sanz

What people say about All Things IC

The Exploration Masterclass was really useful to help me explore the possibility of becoming a consultant. Rachel is very open and honest about her experiences, making this Masterclass personal and friendly – there’s no judging in the room that’s for sure! I left the day feeling inspired for future potentials in my internal comms career.

Penelope Le Kelly

What people say about All Things IC

I came away completely buzzing with inspiration and ideas and happy that I’d had the space to take a step back and think creatively about what we’re doing and why. Having time to think and reflect always feels like a bit of a luxury but it’s so important. Thank you Rachel for a brilliant day.

Alison Robinson

Internal Communications Officer, Birketts LLP

What people say about All Things IC

The Masterclass was extremely useful and inspiring! I went home with lots of ideas and I will certainly use all the tips that Rachel has given us! Thank you Rachel, for your enthusiasm and sharing all your stories and experience.

Carla Yperlaan

Greystar Europe Holdings Ltd

What people say about All Things IC

Through this Momentum Masterclass, Rachel creates a totally confidential yet honest environment to explore our individual business opportunities and proposition. Her insight, gleaned from her years in the business, and the advice from others was invaluable and I left with a head full of ideas and a notebook full of actions. Thank you Rachel!

Ceri Aiken

What people say about All Things IC

This class is a must for anyone working in internal comms that needs some support, is finding their organisation isn’t realising the need for effective internal comms or if you need a refresher and inspiration. Highly recommended.

Helen Sadler

Nesta

What people say about All Things IC

Already using tools from yesterday’s Internal Comms Masterclass! At a meeting I used “what do you want people to do/say/think/feel as a result of this campaign?” and not only did it provide an excellent structure, it made me feel much more confident and in control.

Claire Bridge

RHP

What people say about All Things IC

I can highly recommend this Exploration Masterclass. Going solo is a big step and slightly scary. Spending some time with Rachel really helped me to get my head in the right place to take the first steps towards becoming an independent practitioner.

Martin Flegg

What people say about All Things IC

Rachel is warm, welcoming and easy to learn from. The content is detailed, thorough and relevant with loads of research, models and theory to draw on. Rachel creates an open, learning environment where there’s no such thing as a stupid question. I’m so glad I listened to her podcast and booked on the course. I’ve learned loads and been introduced to a lovely network of like-minded IC people. Thanks Rachel!

Helen Trueman

CDL

What people say about All Things IC

Rachel’s knowledge and passion for internal comms is brilliant and extremely infectious, I left the masterclass with a renewed love for what I do. Having always worked in the public sector, I’ve attended training and networking in the past where the trainers and facilitators have no idea about the pressures of working in a communications team which has no budget, or very limited one at best. Rachel had a wealth of knowledge which is applicable to all sectors which is both engaging and encouraging. Thank you, I hope to attend more of Rachel’s classes in the future.

Kelly Cadman

Cambridge University Hospitals NHS Foundation Trust

What people say about All Things IC

The IC Masterclass was the best professional development session I have been to for internal communications. Rachel has years of experience and a wealth of knowledge and leaves you full of ideas and inspiration. You leave the day with theories, principles, models, real life examples and a fab little goodie bag. I have come back to my office, buzzing with ideas, and I can’t wait to put everything into action and spread the word to my team and colleagues.

Shelby Loasby

University of Hertfordshire