Increase your internal communication skills, knowledge and confidence through our masterclasses.
Do you need to learn about internal communication? We offer a range of training courses for in-house internal communication and HR professionals.
Popular topics we can teach you remotely or in-person, wherever you are in the world include:
Can’t see what you need? Why not invite us to create a personalised course for you.
Contact us to have a conversation with Rachel and come up with a plan together.
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Are you communicating change?
Join your peers for a special series of three x 90-minute remote masterclasses, inspired by Rachel Miller’s new book, Successful Change Communication.
Hosted by Rachel Miller and Dan Holden, these sessions are designed to equip you with the confidence and knowledge to plan and deliver effective change communication. Blending theory with practical application, you’ll leave with new insights to take back to your workplace.
These sessions have been designed for in-house internal communication and HR professionals.
All three masterclasses are hosted via Teams, 3 – 4.30pm UK time. Your investment is £199 +VAT per person, per masterclass. You can also attend all three masterclasses for £500 +VAT.
90-minute masterclass >
Are you looking to invest in your team?
Our change comms masterclass bundle (£500 +VAT) is ideal if you want to split attendance between team members, allowing one team member to attend each masterclass. Please email us at hello@allthingsic.com after your order, to let us know which team member will attend each masterclass.
Note: the first part of each masterclass will be recorded, enabling on-demand access for those who wish to revisit the material at their own pace. These will also be available to purchase via the All Things IC Thinkific platform, after the final masterclass. The Q&A section of each masterclass will not be made publicly available.
You’ll receive three months’ access to a recording of your masterclass and accompanying resources. Attendees will also receive a 25% discount code for a signed copy of Successful Change Communication, saving £7.99 (postage not included).
90-minute masterclass >
Do you need to write an IC strategy or communicate change?
Our trademarked approach can be taught in-person or remotely.
If you’ve read Rachel’s first book, you’ll recognise The MILLER Framework: mindset, insights, logistics, leadership, evaluation, revision.
Choose from in-person or remote sessions.
We can hire venues for in-person masterclasses, or teach on-site if you have a suitable office space.
Find out more >
Does it feel like everyone has their strategy sorted, effective channels in place and excellent leadership communication?
We’ll let you into a secret – that’s rarely the case!
If you feel like this, you’re not alone. You’re advising your organisation, but we know you also need a safe space to ask for help and learn.
If you’d like to do so while expanding your network, our training sessions are for you.
Masterclass and mastermind feedback
Rachel taught a 90-minute masterclass in October 2024.
"The eight person Danish, German, Swiss and UK communications team are currently working together in the office in Geneva on internal communications. We drew on Rachel Miller to foster a one team mindset and to inspire and excite them about the impact that adopting a more global approach would bring to employees across the business. The result? Inspirational learning and a desire to draw on Rachel again."
Michelle James
Masterclass and mastermind feedback
All Things IC Live is the event that we have been missing in the internal comms industry. I’m delighted that Rachel and her team developed and delivered something for internal comms professionals to connect, learn and be inspired in a meaningful and engaging way. I truly hope this event becomes a regular on the calendar - you won’t be able to keep me away!
Suzanne Dellmann
Head of Colleague Engagement, Corporate Brand Communications, The LEGO Group
Masterclass and mastermind feedback
I really enjoyed the Strategic Internal Communications Masterclass in 2023. It provided me with so many useful insights and learnings, and was so valuable to spend time with other internal communications colleagues and be able to learn from each other and share ideas. Thank you so much Rachel for a fantastic masterclass!
Claire Cunningham
Internal Communications and Engagement Manager, Supporting Education Group
Masterclass and mastermind feedback
I have to admit I was a little apprehensive when I first joined the Inner Circle, but from the very first session my fears were allayed and I quickly felt at ease in the group. The format actively encourages vulnerability and I have hugely benefitted from hearing other perspectives and have drawn from the rich experience of a small but perfectly formed group of highly experienced communications practitioners working across a range of sectors. Rachel and the All Things IC team excellently facilitate the Mastermind sessions, offering their insights and wisdom when required as well as generously sharing relevant resources.
Mark Dorey
Assistant Director of Communications and Engagement (Community), University of Leeds
Masterclass and mastermind feedback
Being part of the Inner Circle was brilliant. A regular 'safe space' to talk things through with peers was so helpful. From a simple sense-check to trying to solve knottier problems that others have tackled was incredibly valuable.
Charlotte O'Reilly
Head of Internal Communications and Engagement, British Red Cross
Masterclass and mastermind feedback
Spending a day with Rachel is the equivalent of reading loads of books or attending several conferences. With her vast experience she’s able to cut through the noise and point to the things she feels are most relevant. It was a great day, I highly recommend the course and have immediately put my knowledge into action. I look forward to signing up to another one!
Martin Stubbs-Partridge
Scottish Natural Heritage
Masterclass and mastermind feedback
Rachel was a fabulous teacher. She helped boost the confidence in my abilities with theory and best practice, giving me lots of good ideas to take back to my organisation. Thank you Rachel for creating a safe space to learn and grow!
Aaron Cranfield
Sodexo
Masterclass and mastermind feedback
Rachel’s knowledge, experience and evident passion for internal communications makes this a really valuable day, well worth the investment. The course is flexible and it was great to be able to share experiences and challenges with like-minded comms pros. I came away buzzing with ideas and excited to implement what I gained from the Strategic Internal Communication Masterclass.
Allison Cary
Head of Internal Communication, Voyage Care
Masterclass and mastermind feedback
The IC Masterclass was the best professional development session I have been to for internal communications. Rachel has years of experience and a wealth of knowledge and leaves you full of ideas and inspiration. You leave the day with theories, principles, models, real life examples and a fab little goodie bag. I have come back to my office, buzzing with ideas, and I can’t wait to put everything into action and spread the word to my team and colleagues.
Shelby Loasby
University of Hertfordshire
Masterclass and mastermind feedback
The Masterclass was extremely useful and inspiring! I went home with lots of ideas and I will certainly use all the tips that Rachel has given us! Thank you Rachel, for your enthusiasm and sharing all your stories and experience.
Carla Yperlaan
Greystar Europe Holdings Ltd
Masterclass and mastermind feedback
Through this Momentum Masterclass, Rachel creates a totally confidential yet honest environment to explore our individual business opportunities and proposition. Her insight, gleaned from her years in the business, and the advice from others was invaluable and I left with a head full of ideas and a notebook full of actions. Thank you Rachel!
Ceri Aiken
Masterclass and mastermind feedback
Rachel’s knowledge and passion for internal comms is brilliant and extremely infectious, I left the masterclass with a renewed love for what I do. Having always worked in the public sector, I’ve attended training and networking in the past where the trainers and facilitators have no idea about the pressures of working in a communications team which has no budget, or very limited one at best. Rachel had a wealth of knowledge which is applicable to all sectors which is both engaging and encouraging. Thank you, I hope to attend more of Rachel’s classes in the future.
Kelly Cadman
Cambridge University Hospitals NHS Foundation Trust
Masterclass and mastermind feedback
I can highly recommend this Exploration Masterclass. Going solo is a big step and slightly scary. Spending some time with Rachel really helped me to get my head in the right place to take the first steps towards becoming an independent practitioner.
Martin Flegg
Masterclass and mastermind feedback
This class is a must for anyone working in internal comms that needs some support, is finding their organisation isn’t realising the need for effective internal comms or if you need a refresher and inspiration. Highly recommended.
Helen Sadler
Nesta
Masterclass and mastermind feedback
This course provides relevant practical insights and Rachel is a lovely trainer, also giving participants a chance to discuss their very own challenges and ideas. Thank you for a really interesting and beneficial day!
Eva Gotthardt
E.ON
Masterclass and mastermind feedback
Already using tools from yesterday’s Internal Comms Masterclass! At a meeting I used “what do you want people to do/say/think/feel as a result of this campaign?” and not only did it provide an excellent structure, it made me feel much more confident and in control.
Claire Bridge
RHP
Masterclass and mastermind feedback
Rachel’s Mastermind class gives you a rare opportunity to define and dig into your biggest IC challenge, in a safe space, with other experienced IC professionals. It allows you to delve deep into the issue, understand the reasons behind it, and come away with practical ideas and tangible actions that you can use to move forward. The day will give you the space to support you but also you will meet others who you will get to know and you can support them. I highly recommend it. New friends, a lovely space, time to grow, great ideas and some lovely tools and treats to take away as well. What’s not to love.
Jess Noble
RNLI
Masterclass and mastermind feedback
This masterclass is a brilliantly focused session on how to support and communicate change. I really feel equipped to apply my learning in a practical way and gained A LOT of confidence in just 90 minutes!
Judith Williams
Corporate Communications , Newcastle University
Masterclass and mastermind feedback
I've had the pleasure of attending several masterclasses with All Things IC. Their expertise and insights have been invaluable to my professional growth. All Things IC is my first port of call for training and mentoring as experts in this field. Their practical advice and strategies have significantly enhanced my learning. I highly recommend All Things IC to anyone looking to elevate their internal communications.
Shona Sullivan
Masterclass and mastermind feedback
It's been a while since I have been involved in any change communications projects so I decided to attend the ‘theory of change communications masterclass' to refresh my memory. It was great to be in an intimate setting where I was given the opportunity to be open and honest. During this interactive session, All Things IC took us through the different change models. It was nice to just take a step back and absorb the information rather than having to learn while working on an actual project. I made loads of notes and will definitely keep the workshop summary pack in my 'work tool box'. I left the session feeling inspired. Now I just need a change project to get my teeth into - bring it on. Thanks All Things IC!
Chantel Dixon
All Things IC helps practitioners around the globe increase their knowledge of internal communication.
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