May 1, 2025 — In this insightful talk, the speaker shares their experience implementing five game-changing strategies to boost revenue for WordPress products. Covering everything from optimizing exit-intent popups and crafting high-converting newsletters to experimenting with pricing models, the session dives into what worked, what didn’t, and why. Whether you’re a product owner, marketer, or developer, you’ll gain actionable takeaways that can be applied directly to your own business.

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December 31, 2023 — In this talk, I will delve into key facets of successful email marketing, including proven methods to improve email deliverability and increase open rates. I’ll share several strategies for improving open rates, optimizing your campaign for better conversions and the things to avoid in email campaigns. This talk aims to equip attendees with practical tools and strategies to elevate their email marketing efforts, drive engagement, and ultimately boost conversions.

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November 18, 2023 — Unlock a treasure trove of strategies and practical tips to elevate your support team from good to outstanding. Begin by mastering the art of efficiently managing support tickets, then dive into organizing and prioritizing them for maximum impact. Discover how to leverage analytics to refine and enhance your support approach continually. Learn to handle various ticket types with precision, from refunds to feature requests or pre-sales inquiries, ensuring each customer interaction receives attentive care. Plus, explore productivity-boosting tools that can propel your support team’s performance to new heights.

August 10, 2023 — Good Customer Support is essential to improve your product, increase customer loyalty and contribute to the growth of the company. Nabin has experience of over 4.5 years of working as a customer support representative and has interacted with more than 10,000+ customers. In his speech, Nabin will share his learnings and cover the following topics:
– Understanding the Importance of Customer Support
– Skills to learn as a Customer Support Representative (CSR)
– Benefits of Working as a CSR
– Some of the tools he uses to increase productivity
– Some helpful resources to learn more