@bigboy289 We’re sorry to hear you are experiencing this issue on your site.
Looking at the error details, this type of error can sometimes occur after an update when the plugin files are cached, and some old files are still used after updating the plugin. On occasions, this causes temporary errors that resolve themselves once the cache has been cleared.
If the problem doesn’t resolve for you automatically, can you please try clearing the cache from your theme, plugin, server and CDN (e.g. CloudFlare) before and after updating Yoast SEO? If you are not sure how to clear the cache from a theme or plugin please speak to those authors. If you want to clear cache from the server, please speak to your host provider.
Thread Starter
Ayo Teo
(@bigboy289)
After clearing all cache, I tried to activate yoast seo plugin and here’s what I am getting: https://ibb.co/LYm0y7F
https://ibb.co/Tkqyb1s
@bigboy289 Can you please let us know which page is returning the ‘Sorry, you are not allowed to access this page’ warning?
If you have cleared the cache and the problem is still occurring, we’d next recommend to try performing a manual update of the plugin. Sometimes during an update it’s possible that some of the files have become incomplete or damaged if there is a problem during the update.
We have instructions on how to upgrade the plugin manually at the following link: https://yoast.com/help/how-can-i-update-my-premium-plugin/#ftp. You will need an FTP program such as FileZilla and your FTP details, which can be obtained from your host provider.
Thread Starter
Ayo Teo
(@bigboy289)
I see someone has gotten the same error https://wordpress.org/support/topic/wordpress-error-this-occured-when-i-imported-my-yoast-plugin-data-2/, however I can’t access the yoast settings to turn off the Semrush integration
Hi @bigboy289
We understand you are receiving a similar error message related to the SEMrush integration. When you say you aren’t able to access the Yoast settings, is this because you are getting a ‘sorry, you are not allowed to access this page’ message when trying to access the Yoast SEO menu settings pages?
The SEMrush integration should be under the WP admin dashboard > SEO (sidebar) > General > Integrations tab. If you temporarily turn off the integration and save the changes, are you then able to activate and use v16.3 of the Yoast SEO plugin without any further issues?
Please then do activate the SEMrush integration again by following the steps here – https://yoast.com/help/use-semrush-related-keyphrases-in-yoast-seo/
Otherwise, please also do try to update manually via FTP as suggested earlier and see if this helps solve the issue as well – https://yoast.com/help/how-can-i-update-my-free-plugin/#ftp
Thread Starter
Ayo Teo
(@bigboy289)
Yes, I am getting ‘sorry, you are not allowed to access this page’ message when trying to access the Yoast SEO menu settings pages?
Is there any other alternatives to turn off the Semrush integration?
Just to be sure, we would like to rule out any plugin or theme conflicts that may occur. The fastest way to do this is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Nineteen.
Test this on your development or staging site, if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin allows you to run a conflict check without affecting normal visitors to your site.
As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts.
If you do not feel comfortable to do this yourself or if this does not solve your issue, our Yoast SEO Premium plugin comes with one year of (technical) support.
Thread Starter
Ayo Teo
(@bigboy289)
None of these has worked, still getting same error.
Did you exit from recovery mode? Or WP is still into “recovery mode”? If so, can you exit from recovery mode and try to activate plugin again?
What is PHP fatal error which is sent by email?
Thread Starter
Ayo Teo
(@bigboy289)
Don’t worry, since all the responses here were not working. I used https://wordpress.org/plugins/uninstall-yoast-seo/ and it delete yoast from my database, may use another seo plugin without problems.
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This reply was modified 3 years, 11 months ago by
Ayo Teo.
