Variable Products are not included in Feed

  • Resolved musthaveproducts

    (@musthaveproducts)


    4 months, 1 week ago

    On our website we have simple and variable products – up until very recently all products were showing fine in the feed and for some reason we now only have simple products showing. I have tried to update the feed but it is still showing this. I hve even tried to toggle the variation parent (no variations on and off) and nothing changes. This is very inconvenient as it is during our Biggest Holiday AND sale.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Md Monir Hossain

    (@monircoderex)

    4 months, 1 week ago

    Hi @musthaveproducts,

    Thank you for reaching out and we can understand the situation with your biggest sale.

    However, to fully understand and assist you with this issue, we would need a bit more information.

    Could you please provide the following?

    1. For which merchant center you are creating the feed?
    2. Screenshots of your full feed attributes, feed filter, and feed settings section.
    3. Also the feed link

    With these details, we will be better equipped to investigate the issue and provide you with an accurate solution.

    As this is might contain some sensitive informations, could you please provide us with this information on our official support channel here?

    Best Regards,

    Plugin Support Md Razun Mia

    (@mdrazunmia)

    3 months, 3 weeks ago

    Hi @musthaveproducts,

    As we didn’t get to hear from you, we are assuming the issue has been resolved. For now, we are marking the thread as resolved. You can always open a ticket if you need to.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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