• nicolaevangelisti

    (@nicolaevangelisti)


    Hi, when i switch currency, the currency symbol changes, but the price remains the same. how can i solve? I have already fixed 1,80 dollars = 1 eur

    The page I need help with: [log in to see the link]

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  • Plugin Support angelagrey

    (@angelagrey)

    Hi,

    Thank you for reaching out to us.

    If it’s not the exchange rate being 1:1, then it could be the fixed price? If you’re using Fixed price feature, please ensure you don’t enter the identical prices in all currencies.

    Also, if you’re using any cache system, please enable “Use cache plugin” option.

    I tried both fixed price and converted price on my site, there’s no problem switching currency and price conversion. It could be possible that a plugin conflict is causing this behavior on your site. In this case, we would recommend testing by taking the following steps: https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    If you don’t want to perform these tests on the live site, I would recommend reaching out to your web host to see if they offer a staging site as part of your hosting package. If not, then I’d recommend using the WP Staging plugin to duplicate the site.

    Let us know how this goes!

    Best regards.

Viewing 1 replies (of 1 total)
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