Unable to Log In, Rogue Script

  • csweativ

    (@csweativ)


    7 years, 7 months ago

    I cannot log in to my Dashboard. When I try to do so, I get this error:

    Warning: require(plugin-updates/thirsty-plugin-update-checker.php): failed to open stream: No such file or directory in /home/themsnowflake/public_html/wp-content/plugins/Autolinker/thirstyaffiliates-autolinker.php on line 388

    Warning: require(plugin-updates/thirsty-plugin-update-checker.php): failed to open stream: No such file or directory in /home/themsnowflake/public_html/wp-content/plugins/Autolinker/thirstyaffiliates-autolinker.php on line 388

    Fatal error: require(): Failed opening required ‘plugin-updates/thirsty-plugin-update-checker.php’ (include_path=’.:/opt/php54/lib/php’) in /home/themsnowflake/public_html/wp-content/plugins/Autolinker/thirstyaffiliates-autolinker.php on line 388

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Mithun Raval

    (@mitraval192)

    7 years, 7 months ago

    Hello @csweativ,

    it’s “Autolinker” Plugin issue. Follow below steps

    Step 1: Disable temporary plugin
    IN FTP: Go wp-content >> plugins >> Autolinker and Rename (Autolinker to Autolinker_bk).

    After this, you can able to log in.
    Step 2:
    Disable Plugin automatic updates in WordPress by adding this line of code in your wp-config.php file:

    add_filter( 'auto_update_plugin', '__return_false' );

    Step 3: Reverse Step 1:
    IN FTP: Go wp-content >> plugins >> Autolinker_bk and Rename (Autolinker_bk to Autolinker).

    Thread Starter csweativ

    (@csweativ)

    7 years, 7 months ago

    How do I access FTP? Sorry, I am completely new to this.

    wbcomdesigns

    (@wbcomdesigns)

    7 years, 7 months ago

    Hello @csweativ

    Download FileZilla..

    https://filezilla-project.org/download.php?type=client

    Install the FileZilla in the your computer.

    Login to your site’s files using the file manager provided by your webhosting company or using an FTP program such as Filezilla.

    Browse to the /wp-content/plugins/ folder.

    Find the folder of the plugin you wish to disable.

    Rename that folder.

    Try to login to your WordPress site. You should get a message telling you that the plugin has been disabled.

    Hope it helps and let me know if you require any further assistance.

    Thanks.

    Konstantinos Xenos

    (@xkon)

    7 years, 7 months ago

    You can access your files through your hosts Admin Panel if you don’t know what FTP is so it might be easier ( Usually Plesk or CPanel ). You should have access there with the details that your host provided to you when you started a hosting plan there.

    If you can access it there will be a File Manager so you can find ( usually ) either a www or httpdocs or htdocs folder that will contain the necessary folders as described above.

    I would suggest since you are new to this to simply go into the wp-content/plugins/ folder and simply rename the Autolinker folder into something else.

    Make sure to take a backup first just in case.

    Mithun Raval

    (@mitraval192)

    7 years, 7 months ago

    Hello @csweativ,

    You can do it with Cpanel access.

    Thanks

    Josh Kohlbach

    (@jkohlbach)

    7 years, 7 months ago

    Hi @csweativ,

    Josh here the founder of ThirstyAffiliates.

    If you are a ThirstyAffiliates customer with a valid autolinker license please get in touch with our support here:

    https://thirstyaffiliates.com/support

    These forums are not for support of premium plugins.

    Thanks,
    Josh

Viewing 6 replies - 1 through 6 (of 6 total)
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