Status Tab Loading-Timeout Issue

  • fotokart

    (@fotokart)


    1 month, 1 week ago

    Hi,
    I’m getting a “504 Gateway Timeout” error when I click to the “status” tab of WooCommerce Multilingual & Multicurrency. Our configuration does not have similar kind of issue with any extensions and I believe server timeout limits should be fine. All the other tabs of extension are just working fine. How can I fix this issue?
    https://tinyurl.com/26wegvk8
    https://tinyurl.com/25otockd
    Regards,
    Guray

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nicolas V.

    (@nicolasviallet)

    1 month, 1 week ago

    Hello @fotokart,

    Could you please tell me which version of WooCommerce Multilingual you’re using? Because this issue has been fixed in a previous version.

    Do you use any third party plugin that could affect variations?

    Do you have any PHP error in your debug.log file?

    Thread Starter fotokart

    (@fotokart)

    1 month, 1 week ago

    Hi Nicolas,

    For sure. Related extensions and their versions are the following:
    – WPML Multilingual CMS: 4.6.15
    – WPML String Translation: 3.2.18
    – WooCommerce Multilingual & Multicurrency: 5.3.9

    I could not get what you mean by variations. We do not have variations in our products and do not use any extension except above.

    I’ve just checked query monitor. It seems there are 8 deprecated errors related to woocommerce-multilingual. SS link is below.
    https://tinyurl.com/27vovm84

    Regards,
    Guray

    Plugin Support Nicolas V.

    (@nicolasviallet)

    1 month, 1 week ago

    Hi @fotokart,

    I noticed you’re also using WPML. Could you please start a chat on our support forum? Our support team has all the tools needed to assist you effectively.

Viewing 3 replies - 1 through 3 (of 3 total)
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