Setting the Klarna language to match the WooCommerce language

  • Resolved JackSim

    (@jacksim)


    1 month, 1 week ago

    I want to activate Klarna on my shop. I’m using the latest versions of everything. My website is setup for Switzerland, and in French only.

    I’ve enabled Klarna in my Stripe account and in the plugin. The Klarna payment method correctly shows up in the payment methods list on my WooCommerce shop.

    When the customer is redirected to the Klarna website to finalize the payment, the Klarna interface is displayed in German. There is no option on the screen to change the language to French.

    Switzerland is a multi-language country and the Stripe plugin should not only pass the WooCommerce locale (i.e. Switzerland) but also the language (in my case, French) to the API so the customer’s language is correctly setup.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter JackSim

    (@jacksim)

    1 month, 1 week ago

    Answering my own question…

    It looks like the plugin correctly passes the locale, including the language:

    "payment_method_options": {

    "klarna": {

    "preferred_locale": "fr-CH"

    }

    },

    So the problems must be on Stripe’s or Klarna’s side.

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    1 month, 1 week ago

    Hi there,

    Thanks for contacting us here at WooCommerce.com!

    It seems like the issue is related to the Klarna website. I would suggest to contact Stripe or Klarna to ask about this.

    I hope this helps and let us know if you’ll have any further questions!

Viewing 2 replies - 1 through 2 (of 2 total)
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