Saving reCaptcha settings

  • Resolved pimschaaf

    (@pimschaaf)


    1 month, 3 weeks ago

    New to Sureforms, so sorry if I’m overlooking something. I’m trying to configure Google reCaptcha.

    When I input keys for Google reCaptcha, they are saving.

    However, the V3 checkbox settings appears to be ‘forgotten’, and resets when I reload the Sureforms settings page. There is no visible submit button on this page to save the settings manually.

    No reCaptcha is showing on the contact form.

    What am I missing here?
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Avinash Kumar Sharma

    (@avi1020p)

    1 month, 2 weeks ago

    Hello @pimschaaf,

    This is the expected behavior. To embed Google reCAPTCHA, you need to select it from the form settings. For more details, you can refer to this article: Google reCAPTCHA Documentation.

    Additionally, we are working on improving the UI to make this process clearer and more user-friendly.

    Best Regards,
    Avinash

    supadigital

    (@supadigital)

    2 weeks, 5 days ago

    Hi @avi1020p

    I am having the same problem as the OP. The API keys are not saving when entered into the relevant fields in the settings page for spam protection.

    I enter the keys, it saves, then I navigate to the form to recaptcha to the form, however it says I need to configure the api keys. Then I go to where I entered the api keys and the api keys are gone. And so I go round and round unable to add recaptcha to my forms as the api keys keep resetting.

    I believe this is the same issue the OP had above and you misunderstood what he was trying to explain. Any assistance would be appreciated.

    Thanks in advance

    javajiver

    (@javajiver)

    2 weeks ago

    We have Recaptcha showing on one form, but not on others when selected – so something is off as it’s not working 100% of the time.

    • This reply was modified 2 weeks ago by javajiver.
Viewing 3 replies - 1 through 3 (of 3 total)
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