Reverts to homepage when Checkout button clicked

Resolved ormeric
(@ormeric)

5 years, 1 month ago

We tested Event Tickets and it worked well so continued development of the new site including updating ‘Events’ plugins.

Now the Ticket sale fails when the Checkout button is clicked and the site reverts to the homepage. It still failed with theme set to 2019 and all non ‘Events’ plugins deactivated.

I ran the deBug which produced the following error PHP Notice: Undefined index: post_parent in /var/www/clients/client27/web36/web/wp/wp-content/plugins/the-events-calendar/src/Tribe/Query.php on line 1377 No idea what to do next. Help please!
Thank you.
Eric

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Rafsun Chowdhury
(@rafsuntaskin)

5 years, 1 month ago

Hi,

Thanks for reaching out to us.

Can you please try using the following patch?

https://gist.github.com/rafsuntaskin/f305e4b4940e3eaf3033bab283ffbe8a

Paste this snippet within your themes function.php file. You may follow this guide for more details: https://support.theeventscalendar.com/739977-Best-Practices-for-Implementing-Custom-Code-Snippets

Let me know if this works for you.

Best Regards
Rafsun
swishersmith
(@swishersmith)

5 years, 1 month ago
I am experiencing the same issue. I tried the above patch, but still get returned to the homepage instead of going to a cart or checkout.

It redirects me to my homepage with my url followed by /?provider=tribe_wooticket
- This reply was modified 5 years, 1 month ago by swishersmith.
swishersmith
(@swishersmith)

5 years, 1 month ago

My issue has been resolved. I had the incorrect pages listed in WooCommerce > Settings > Advanced. I had to go to WooCommerce > Status > Tools > Create default WooCommerce pages to get them reinstalled.

Plugin Author Rafsun Chowdhury
(@rafsuntaskin)

5 years, 1 month ago

Hi,

Thanks for the update.

Glad to know that things are working fine now.

I am marking this ticket as resolved now.

Kind Regards
Rafsun

tristar1983
(@tristar1983)

5 years, 1 month ago

Hi, I’m having the same issue. I’ve setup a test website for a client and love the plugin so far, if I can get this working also I’d appreciate it:

https://www.clientview.uk/wordpress/event/twisn-north-west-manchester/

I’ve added the code to the functions.php from the comment above but it doesnt seem to do anything?

Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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