I can do that. Please let me know the process and where to send.
Thanks!
Dear customers,
Thanks for reporting an issue.
We want to inform you, that it will be fixed during the next update.
We will get back to you, once it’s done.
Thank you again for your collaboration.
Dear @amydoubleyou , @sferwerda , @mpage , @karoroline . @twistedfngrs
This is to inform you, that the issue with the empty <p> tags is solved with the latest update of the plugin.
Please, update it to the latest 3.79 version, and after clearing the cache check again.
Dear @amydoubleyou , @sferwerda , @mpage , @karoroline , @twistedfngrs
This is to inform you, that the issue is solved now.
Please, update it to the latest 3.79 version of the plugin, and after clearing the cache check again.
This is still not resolved.
Have updated and cleared all caches.
Agree with @twistedfngrs I updated and cleared the cache then everything was overlapping and some had been cut off altogether.
Thanks, @sygnoossupport! Works great again 🙂
@twistedfngrs & @amydoubleyou: you might want to delete the css code I mentioned earlier, since it’s fixed now.
@sferwerda thanks for the suggestion, but I didn’t add the code in the first place.
Sadly it isn’t resolved here.
Dear @twistedfngrs ,
Thanks for getting back to us.
May we have the website URL to see the popup live?
On another note, can we ask you to export the popup and send the content to us so we can check that as well, please?
Can I send you the link privately somehow?
Dear @twistedfngrs ,
Please, contact us via Live Chat from here and send the forum link as well, so we can identify you easily.
Looking ahead to hearing from you soon.
Hi,
I’ve sent the link via your live chat.
Dear @twistedfngrs ,
Thanks for getting in touch.
We have received the URL and along with other information passed that to our tech team to check.
We will get back to you via email, once we are done with check-ups.
