Plugin conflicts with elementor popup template

  • Resolved GB Design Studio

    (@gb-design-studio)


    5 years, 10 months ago

    Hey Guys.

    We have issues with your plugin conflicting with Elementor popup templates. When inserting the form shortcode into the popup, the popup displays the front of the website page?

    Pls, see 2/3rd down on the front page the button DONATE NOW. This launches the popup, which should only load the give form shortcode?

    We have this verified by the Elementor team, they investigated the issue and confirmed your plugin is conflicting.

    Pls can you help see/fix this issue, thanks and look forward to your reply.

    Gary

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Devin Walker

    (@dlocc)

    5 years, 10 months ago

    Hey Gary – I see exactly what you’re talking about. Is that popup functionality part of the free Elementor plugin? We’re looking into this and will get back to you. Anymore info you can provide would be useful. Is the give shortcode your using just standard or do you have any special attributes on it?

    Plugin Contributor Ravinder Kumar

    (@ravinderk)

    5 years, 10 months ago

    Hey Gary,

    You can set show_content shortcode attribute to none and check if you will still able to reproduce this issue if yes then disable the_content filter on Settings -> Advanced -> Advanced Options and try it.

    Thread Starter GB Design Studio

    (@gb-design-studio)

    5 years, 10 months ago

    Hi Ravinder.

    Disabling show_content has fixed this issue. Thank you ever so much for this.

    Gary

Viewing 3 replies - 1 through 3 (of 3 total)
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