Hi @marbaque ,
I hope you are doing well,
Thanks for reaching out to the WP Experts Support Team! I’m happy to assist you today.
Could you please confirm if there is any caching plugin active on your site? If so, try clearing the cache and temporarily deactivating the caching plugin, then test the password protection again.
Let me know if the issue persists, and I’ll be happy to investigate further.
Best regards,
WP Experts Support Team
Hi @marbaque ,
I hope this message finds you well.
We’re following up regarding our last message, as we haven’t heard back from you yet. If you have any questions or concerns, please don’t hesitate to reach out. we’re here to assist you.
Looking forward to your response.
Best regards,
Support Team – WP Experts
Hi @marbaque ,
I hope you are doing well,
We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread.
Have a great day!
Thanks and regards,
Support Team – WP Experts
Hello, I don’t have any cache plugin running on that website
Hi @marbaque ,
I hope you are doing well,
Could you please share the screencast video while replicating the issue? This will help us to understand the issue and provide you with further assistance.
We are looking forward to your response.
Thanks & Regards,
WP Experts Support Team
Hi @marbaque ,
I hope you are doing well,
We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread.
Have a great day!
