Page Error when set as homepage

  • Febriyan

    (@febriyan)


    3 days, 22 hours ago

    I had created the page to use it as homepage. It was fine and works okay (using templates from Royal Theme) but when set as homepage, it was broken. slider not showing, button as well. everything gone (see SS). Can you help?
    NB: as of now, i have changed the theme from Royal Theme to Elementor Theme

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    3 days, 20 hours ago

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from wordpress.org

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.