Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Varun Sharma

    (@contact-banker)

    Hi,

    Please make sure that you have all other SMTP plugins disabled.

    This error occurs, when another SMTP plugin is installed and activated.

    It will conflict with Mail Bank and that is causing the issue in your case!

    Thanks

    Thread Starter johan59

    (@johan59)

    I’m using only your plugin for SMTP.
    I desactivated others plugins but they are not linked to SMTP.
    When I tested again your plugin, without using my plugin, directly after the step 3 of your plugin, I got the same error.
    Did you test it on Localhost ?

    Plugin Author Varun Sharma

    (@contact-banker)

    HI,

    Yes, we did test on localhost and everything works flawlessly!

    De-activate all the plugins, switch to core twenty-sixteen theme and then test it!

    Also, what Mailer type function are you using in Mail Bank? Use the Php Mail() function or Send Email via SMTP?

    Thanks

    Plugin Author Varun Sharma

    (@contact-banker)

    Hi,

    We aren’t able to regenerate the issue at our end even after extensive testing of the plugin.

    We recommend, checking again with other smtp plugins being disabled!

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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