Menu Image Stopped Working

  • Resolved spiteri316

    (@spiteri316)


    1 year, 2 months ago

    Hello! I’m having an issue with Menu Images not working. After working for years, it just randomly stopped working a day ago and will not start working again. The plugin needed to be updated, which I did, and I’ve confirmed everything is set up properly in the Appearance>Menu sections. I’ve deactivated and reactivated the plugin, and still nothing. Any help would be greatly appreciated!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    1 year, 2 months ago

    Hi @spiteri316,

    It could have been something on the update but at the moment don’t have any similar reports.

    If you are using a cache plugin try to purge the cache and check again.

    Also let’s check if somehow it’s a plugin conflict, try to deactivate other plugins temporarily and test if it works. If it works activate the plugins again one by one or several at each time and keep testing to determine when the plugin that is causing it is activated.

    If you just want to revert for now download the previous version here https://downloads.wordpress.org/plugin/menu-image.3.11.zip

    Go to plugins and install it like a normal plugin, it will ask you if you want to replace the 3.12 version. Say yes.

    Let me know the result.

    Thread Starter spiteri316

    (@spiteri316)

    1 year, 2 months ago

    Hi Rui,

    Thanks for getting back to me. Unfortunately, 3.11and 3.12 both have the same result. Just tried both versions. Cache has been flushed. I’m at a loss.

    Plugin Author Rui Guerreiro

    (@takanakui)

    1 year, 2 months ago

    That is strange, try to deactivate the cache mechanism for a few hours since it can be very persistent.

    If you can send me an email to [email protected], need to ask something in private. Thanks

    andysp99

    (@andysp99)

    1 year, 2 months ago

    You got it! Sent you an email yesterday!

    thierryc

    (@jes8la)

    1 year, 2 months ago

    Hello
    I have the same problem
    I no longer have the images in my menus
    best regards Thierry

    Plugin Author Rui Guerreiro

    (@takanakui)

    1 year, 2 months ago

    Hi @jes8la ,

    Can you let me know your site URL?

    In @andysp99 situation it was a conflict with a Mega Menu plugin.

    thierryc

    (@jes8la)

    1 year, 2 months ago

    Hello Rui @takanakui
    my apologies for the delay
    I just deactivated and reactivated the plug-in and it came back.
    Probably the Mega Menu update that removed image activation
    it is now solved
    see you soon

Viewing 7 replies - 1 through 7 (of 7 total)

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