Mautic shorcode form not appearing

  • nicholas384775

    (@nicholas384775)


    5 years, 1 month ago

    I have setup mautic and made a form field that has id 1. I have configured the plugin correctly with mautics url and tried to add the shortcode a few places. But nothing appears.

    How can I troubleshoot this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author shulard

    (@shulard)

    5 years, 1 month ago

    Hello !

    Where are you adding the shortcode and what’s the current behaviour ?

    • Is the shortcode displayed without any interpretation ?
    • Is the shortcode transformed to some javascript tag (you can check the page’s source code for that) but the form is not displayed ?
    • Have you some JavaScript errors (CORS, or others) in you browser’s console at page load ?
    Thread Starter nicholas384775

    (@nicholas384775)

    5 years, 1 month ago

    Thanks, I fond the js code in mautic and used this directly so I got it to work without using this plugin.

    I looked at the source, and see that the pluing calls:
    https://mauticserver.com/form/generate.js?id=1

    while the js code that works calls
    https://mauticserver.com/index.php/form/generate.js?id=1

    Plugin Author shulard

    (@shulard)

    5 years, 1 month ago

    Hum it seems that your Mautic installation doesn’t support URL rewriting.

    Can you try to use the following URL in the plugin configuration page :

    
https://mauticserver.com/index.php/

    I think it’ll fix the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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