• Resolved Łukasz

    (@lumay)


    Hello,
    there is problem with displaying image in default embeded content block (class wp-embed-featured-image square) when Lazy-loading images option (in Jetpack Settings Performance > Performance & speep) is enabled.

    If I disabled this option, featured image square of the post is displaying.
    Now I switched off this option and images in embeded content blocks are displaying.

    Please fix this bug, because Lazy Loading for images option is very useful.
    Thank you so much for your help!

    Here you find the screenshots, when:
    disabled jetpack option https://snipboard.io/pz6r8B.jpg
    enabled jetpack option https://snipboard.io/y01F6I.jpg

    • This topic was modified 2 years, 11 months ago by Łukasz.
    • This topic was modified 2 years, 11 months ago by Łukasz.
    • This topic was modified 2 years, 11 months ago by Łukasz.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @lumay

    I tested this and I could not reproduce the error:

    https://d.pr/i/DevD0E

    The post embeds and the image is shown properly regardless of whether or not Lazy Loading is turned off. Additionally, I tested with the theme that your site appears to use (MagazineNP).

    In order to test this, the next step is to look for a theme or plugin conflict. The Health Check plugin’s “Troubleshooting Mode” is a good way to do this. It allows you to make changes to your site without them reflecting on the frontend. You can download that plugin here:

    https://wordpress.org/plugins/health-check/

    Once you’ve installed and activated the plugin, you can go to Tools → Site Health:

    * Select the Troubleshooting tab and then click Enable Troubleshooting to automatically disable all plugins and add a new Troubleshooting Menu item in the toolbar at the top of the wp-admin dashboard.
    * From here, you can enable and disable plugins and change the theme for your site, but without affecting normal visitors to your site.

    I recommend starting by testing with a different theme. Please try with a default theme such as “Twenty Twenty” and see if you experience the same issue. If you do not, the issue is with your theme. You will need to reach out to your theme developers for a fix.

    If it isn’t a theme issue, you will need to test for a plugin conflict. Within Health Check, please disable all plugins other than Jetpack and test again. If it works as expected, you know that the issue is with one of your plugins. Please enable your plugins one at a time, testing after each one, until you encounter the issue again. Once you do, you will know which plugin is causing the issue. At that point, you can either leave it disabled or reach out to the developers for a fix.

    Let us know what you find out when you test this.

    Thread Starter Łukasz

    (@lumay)

    Hi Thank you!
    I have just installed Health Check, and switched on Twenty Twenty-Two theme with only Jetpack plugin enabled. And there is still problem with image in embeded content when Lazy image option is enable 🙁 So I think it isn’t problem with my theme and plugin conflict?

    Have you got any ideas what to check more?
    thx in advance.

    + there is also all Site speed accelerator option enabled in Jetpack plugin

    • This reply was modified 2 years, 11 months ago by Łukasz.
    • This reply was modified 2 years, 11 months ago by Łukasz.

    Hi @lumay

    I’ve seen you’ve mentioned testing further with all your plugins disabled and a default theme, which shows that this isn’t a plugin or theme conflict.

    We’ll be happy to look into this further for you; reach out to us here instead so we can ask for some WP-Admin credentials to check and test this further ourselves.

    Please don’t forget to mention a link to this thread when sending us a message there.

    Thread Starter Łukasz

    (@lumay)

    Hi @muffinpeace ,
    thank you for your message. I’ve just send you request via Jetpack Contact Support form. Thx!

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hey @lumay,

    Thanks for writing to us directly. For posterity and for anyone else checking on the same issue, it turns out that there is a known bug affecting Lazy Images and Safari.

    Our developers are working on it, and all the updates about that can be found on this GitHub issue: https://github.com/Automattic/jetpack/issues/23553

    For the time being, the suggestion is to leave the Jetpack module inactive and resolve to use the core alternative.

    I’m going to mark this thread as solved for now.

    Hi have the same problem on all browsers. If I turn on Lazy-loading images the WordPress embed post does not show the image, but if I turn off Lazy-loading, the wordpress embed shows the image

    EX. https://www.otakupt.com/wp-content/uploads/2022/05/Untitled-4.jpg

    It is not a bug affecting Lazy Images and Safari, it is on Chrome and Firefox also

    • This reply was modified 2 years, 11 months ago by bushidopt.
Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Lazy-loading images vs wp-embed-featured-image square’ is closed to new replies.