JS script file not accessible

  • Resolved silentcrim

    (@silentcrim)


    1 week, 5 days ago

    This error just started showing up today seemingly randomly. It crashed my site due to 100% CPU/100% RAM usage, apparently an infinite loop. There were 70MB of error log entries in 2 hours all from CleanTalk. We had to kill all server processes in order to get the site back up.

    Cleantalk\Common\Enqueue\Enqueue errors:
    Script file is not accessible: https://moderate.cleantalk.org/ct-bot-detector-wrapper.js

    I have temporarily fixed the issue by disabling the setting:
    Use Anti-Spam by CleanTalk JavaScript library

    Any help would be appreciated, thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    1 week, 5 days ago

    Hello @silentcrim,

    The issue is fixed. All the changes made will be included in the next stable release.

    Please, use this instruction below to install the fixed version:

    Download link: https://github.com/CleanTalk/wordpress-antispam/releases/download/fix-version/cleantalk-spam-protect.zip

    1. Go to the WordPress Administrator Panel —> Plugins.
    2. Find the plugin “Anti-Spam by CleanTalk” —> Deactivate.
    3. After the automatic page refresh, find the plugin again “Anti-Spam by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
    4. Go to Plugins —> Add New —> Upload Plugin.
    5. Download the plugin archive from the link above.
    6. Choose the downloaded archive and press “Install Now”.

    Did it help you?

    Plugin Support SergeM

    (@serge00)

    5 days, 16 hours ago

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 2 replies - 1 through 2 (of 2 total)
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