Plugin Support
Darian
(@d0153)
Hi @puregraphx
Thanks for reaching out. Let me help you with this one.
Could you kindly navigate to Events > Settings > General > Viewing and click the ‘Save Changes’ button at the bottom of the page? This step will re-save your calendar slugs, including view slugs like month, day, and list. It’s often an effective way to resolve issues like this, and I’m hopeful it will help.
Please give it a try and let me know how it goes
Hi Darian,
I have resaved the permalinks and this seems to have fixed some issues. I can now use the buttons Previous/Next day, I can also go to the next upcoming event.
Extra questions:
- does your plugin have shortcodes I can use to include in my own designs?
- can I change the design of the Events URL like I can style a single event? (put date below the title, add icon to the date and the time, change the length of the Event description, …)
Hi @puregraphx ,
Thank you for your message, and I’m sorry to hear of the continued difficulties.
For us to better understand the situation and learn more about your setup, could you provide the version of the following?
- PHP
- WordPress
- The Events Calendar
- Theme and Version
PHP 8.3
WordPress 6.7.1
The Events Calendar Version 6.9.0
Hello ElementorVersion: 3.2.1
Plugin Support
Darian
(@d0153)
Hi @puregraphx
Thank you for your response.
After further investigation, it appears that the issue you’re experiencing could be related to a translation bug in our plugin when using WordPress 6.7.x.
To confirm this, could you try downgrading WordPress to version 6.6.2 on your staging site and see if it resolves the problem? If you choose to proceed with the downgrade, you can use a plugin like WP Downgrade. Please ensure you back up your site before making any changes.
Let me know how it goes.
Plugin Support
Darian
(@d0153)
Hi @puregraphx
I hope everything is going smoothly for you. I just wanted to touch base and inquire if you had the opportunity to review my previous response as it has been some time since we last heard from you.
Looking forward to your reply.
I haven’t been online much during the holidays. Just got back in the office yesterday. Will have a look ASAP.
I confirm that events navigation is working as expected in WP 6.6.2.
When clicking on previous events, the URL is now https://onderwijskwaliteit.puregraphx.be/meetings/lijst/?eventDisplay=past
Plugin Support
Darian
(@d0153)
Hi @puregraphx
I’m glad to hear that the workaround is working for you.
We’ve already created an internal ticket [TECTRIA-573] to address this issue, and I’ve made sure to include your specific use case to ensure our team fully understands the impact.
We prioritize bugs by taking into consideration the number of users impacted as well as how the bug impacts one’s ability to run an event/sell tickets. I don’t have a specific timeline as to when this issue will be resolved, but trust that our team is aware. Our team communicates updates and bug fixes in our newsletter and via our changelog.
I’m happy to help if any other questions are coming up around this topic, otherwise I’ll go ahead and close this ticket.
Thanks again for reporting this issue and for using The Events Calendar! Have a great day.
—
Internal Bug Ticket Reference: [TECTRIA-573]
Great to see that you @d0153 are already working on this! We have the same issue on our website https://www.bsg-sporttauchen.de/events/ running on WordPress 6.7.1 – might in fact be due to German/English translation issues.
Maybe our additional input helps you working on the internal issue:
- Changing from month view (default) to list view does not work.
- The left/right buttons for navigating through the months are not working.
- Clicking on the current month and then selecting a specific month from the drop-down menu works. 🙂
Thank you in advance!
