Issue with Lumise Product Designer

  • Resolved thisisbbc

    (@thisisbbc)


    5 years, 2 months ago

    Hello there,

    When Smush is active we have a plugin that uses a few images that are broken.

    Is there a way to fix this or to disable Smush on the plugin pages since it’s only used on one page?

    Without Smush:
    <img src="https://www.mysite.com/wp-content/uploads/lumise_data/settings/my-image.png" />

    With Smush:
    <img data-src="https://www.mysite.com/wp-content/uploads/lumise_data/settings/my-image.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==">

    To be clear the images do not return a 404, they’re just returned as a 1×1 empty image.

    Waiting for your feedback

    Thank you!

    • This topic was modified 5 years, 2 months ago by thisisbbc.
    • This topic was modified 5 years, 2 months ago by thisisbbc.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    5 years, 2 months ago

    Hello @thisisbbc

    I hope you are doing well!

    Not all images can be Lazy Loaded, and if there is already some sort of Lazy Load enabled, it can cause an issue. I assume that on these pages you are using some sort of image gallery that is not working well with Lazy Loading.

    Please temporarily deactivate the lazy load from Smush > Lazy Load and see if this issue is resolved.

    If this issue will be fixed, please enable Lazy Load again, go to Smush > Lazy Load, under Include/Exclude, locate Post, Pages & URLs field and add pages links that you wish to be excluded from being Lazy Loaded.

    Please see this screenshot:
    https://monosnap.com/file/NM5jAGZSQQiNIXnDQxl7H3NjVbbq8m

    Let us know how it went

    Kind regards,
    Nastia

    Thread Starter thisisbbc

    (@thisisbbc)

    5 years, 2 months ago

    Lazy load was the culprit!

    I followed your instructions and excluded the page, works like a charm, thanks a bunch 😀

    Have a wonderful day ahead 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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