Issue Uploading Web Stories – Not Indexing

  • Resolved akash544456

    (@akash544456)


    1 month, 1 week ago

    Hello, I am unable to upload the poster image in the WordPress Google plugin, which causes de-indexing in Google. The button is not clickable.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Pascal Birchler

    (@swissspidy)

    1 month, 1 week ago

    Hi there,

    Which button exactly is not clickable? Could you perhaps share a screenshot or (even better) a short screencast demonstrating the issue?

    I also recommend checking the browser console (press F12) to see if there are any errors or warnings there.

    Thread Starter akash544456

    (@akash544456)

    1 month ago

    https://ibb.co/ZzH08BqV – this is the screenshot the “upload the file” button is not clickable.

    Plugin Author Pascal Birchler

    (@swissspidy)

    1 month ago

    In that case, there most likely is a conflict with another plugin or theme, or even a browser extension.

    What I suggest:

    1. Check the browser console (press F12) to see if there are any errors or warnings there.
    2. Try a different browser
    3. Temporarily deactivate all other plugins to see if the button is clickable again
    Plugin Author Pascal Birchler

    (@swissspidy)

    1 week, 2 days ago

    I’m closing this since we haven’t had a response in 4 weeks. Let us know if the debugging helped.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.