How do guest view the tickets of other users without login/registration

  • Resolved prajwalnayak07

    (@prajwalnayak07)


    2 years, 3 months ago

    First of all I would like to thank you guys for building such a robust plugin, I’m almost there setting up all I need, but now I want to know is there a way where the guest users can view the tickets list of all the other guests without login/registration ? Thanks in advance!

    Also can a guest user submit a ticket without login/registration ?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author firebird75

    (@firebird75)

    2 years, 3 months ago

    Yes you just need to set ticket visibility to everybody and then everybody can see all tickets. Guests can also post tickets without any registration if you have configured it to allow that.

    Thread Starter prajwalnayak07

    (@prajwalnayak07)

    2 years, 3 months ago

    Hi @firebird75

    Thanks for the quick reply!

    That’s great! To use these features, do I need to purchase the premium version of this plugin or the free version supports all this ?

    Also can I customize the new ticket submission form, as in I want to remove some existing fields and add some new ones along with image upload option, I this possible ?

    Thanks

    Plugin Author firebird75

    (@firebird75)

    2 years, 3 months ago

    Hello,

    You have the details of features per release here :

    https://www.ticket-system.net/features/

    Frontend submission is only available in the premium release.

Viewing 3 replies - 1 through 3 (of 3 total)
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