Home Page posts list images are not showing in Mobile devices

  • TNV

    (@jagadeeshmp)


    11 months, 1 week ago

    Home page post topics images are not getting loaded in Mobile devices whereas showing in desktop site. I tested with a default wordpress theme. It works.

    Can you check and advice for the fixes?

    • This topic was modified 11 months, 1 week ago by TNV.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Michael

    (@abramgauri47)

    11 months, 1 week ago

    Hi TNV,

    Thank you for contacting us,

    This is working well at our end.

    It seems that you are using a lazy load plugin for images that conflicts with the featured image URL. Please deactivate the plugin and check.

    Thanks & Regards

    Thread Starter TNV

    (@jagadeeshmp)

    11 months, 1 week ago

    It worked. Thanks!

    supportansar

    (@supportansar)

    11 months, 1 week ago

    Hi,

    Glad to know it worked for you.

    We would really appreciate it if you could provide us with a review here:
    https://wordpress.org/support/theme/newsup/reviews/#new-post

    If you have any more questions, feel free to ask again!

    Thread Starter TNV

    (@jagadeeshmp)

    11 months, 1 week ago

    Actually there is some issue with the theme. I deactivated all the plugins and checked in private browser in both desktop and mobile, the featured image is not loading.

    Can you suggest what’s going wrong with the theme?

    supportansar

    (@supportansar)

    11 months, 1 week ago

    Hi,

    We have identified that the plugin is causing the issue, resulting in the featured image not displaying in the perfect format.

    You can check screenshot image – https://prnt.sc/UyA7aVTZxf28

Viewing 5 replies - 1 through 5 (of 5 total)
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