I have the same problem as of this morning. I updated to Gravity 2.5.5 this morning and noticed the problem after that.
-
This reply was modified 3 years, 11 months ago by
sattva11.
Same problem here. The Gravity Forms are not working with popup. Either the form isn’t showing reCaptcha or if I am disabling the reCaptcha, the form isn’t submitting anything.
Have any of you found an alternate solution for displaying gravity form in popup? I was so happy with this plugin but it appears to be unsupported (last update 3 months ago, and no response from customer support). I am going to have to abandon and find another way.
🙁
Hello @poonasor,
Apologize for the inconvenience!
We have not received such issues with the gravity form but would love to have a look at your website URL. However, the error message is more of a warning sign caused by a wrong css. This issue is already addressed and will be marked as a warning message in the next update.
Please get back to me, in-case of any query.
Regards,
Syed
Hi @poonasor
Here’s a quick update on the issue: We have addressed the messages about “Invalid CSS rules” in the recent plugin updates. They are gone once you update to version 3.0.2
About the Gravity Forms issue, you, @zeeshanx and @sattva11 experience: Please take a look at our knowledge-base article on using Gravity Forms inside Popups.
We frequently test Gravity Forms inside Popups, and there is no issue when using the ajax="true"
option, as described in that article.
In case you experience issues with Gravity Forms even when using the ajax flag, please open a new ticket and let us know the URL of the website, so we can review the individual case … because, as mentioned, Gravity Forms work well on our dev sites …
BTW, you can also share those details privately by submitting an email ticket via divimode.com/get-support
Thanks, and happy Popup-ing 🙂 Philipp