“Forgot password” link no effect

  • Resolved nicolasluoang

    (@nicolasluoang)


    6 years, 11 months ago

    Hi!
    the “forgot my password” link doesn’t open any new window.
    My account page is /my-account/
    and the “forgot my password” link first points to /my-account/#
    and if I enter a wrong username or password, then the link points to /my-account/?action-rcl=login#
    Any idea why?
    Best regards

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Vova Druzhaev

    (@otshelnik-fm)

    6 years, 11 months ago

    js error in console https://yadi.sk/i/YwcpTdg53VzHKY
    see third-party plugins and disable them

    Thread Starter nicolasluoang

    (@nicolasluoang)

    6 years, 11 months ago

    Ok, it comes from the “Async JavaScript” plugin. Thanks!

    Thread Starter nicolasluoang

    (@nicolasluoang)

    6 years, 10 months ago

    Hi!
    I have a new issue with the forgot password option:
    After having entered my email and validated, I receive no email.

    In the console, I have this message: [DOM] Found 2 elements with non-unique id #_wpnonce
    But this message is also present on the other pages, including when I log successfully.
    So this message doesn’t seem to be related to problem.

    Do you have an idea on why I don’t receive the reset password email?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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