ERROR Plugin don’t work

  • flaviendev

    (@flaviendev)


    5 years ago

    Hello,
    Every time I start this plugin, I have an “http error 500”
    Can you help me to solve it ?
    Thanks

    D.F

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Contributor HT Plugins

    (@htplugins)

    5 years ago

    Hello,
    Sorry for inconvenience.
    Please increase your memory limit and use our latest version.
    Thanks

    Thread Starter flaviendev

    (@flaviendev)

    5 years ago

    Hello,
    I have an unlimited memory limit and i already use the latest version..
    Thanks

    D.F

    Plugin Contributor HT Plugins

    (@htplugins)

    5 years ago

    Hello
    I think the present version should work with your memory limit. Just make sure that you are using a server recommended by WordPress
    https://wordpress.org/about/requirements/

    Thread Starter flaviendev

    (@flaviendev)

    5 years ago

    Yes i do use a server with the good versions of PHP, …

    F.D

    Plugin Contributor HT Plugins

    (@htplugins)

    5 years ago

    Still, are you facing the issue?
    If yes, on which page and when?
    Can you please send a screenshot?

    Thread Starter flaviendev

    (@flaviendev)

    5 years ago

    Yes and on every front pages when i start your plugin.

    Thread Starter flaviendev

    (@flaviendev)

    5 years ago

    I can’t send a screenshot here, but it’s a normal HTTP 500 Error

    Plugin Contributor HT Plugins

    (@htplugins)

    5 years ago

    Create or Edit an existing PHP.INI file with this value

    memory_limit = 512M
    upload_max_filesize = 120M
    post_max_size = 64M
    max_execution_time = 300
    max_input_vars = 5000
    suhosin.post.max_vars = 5000
    suhosin.request.max_vars = 5000

    Thread Starter flaviendev

    (@flaviendev)

    5 years ago

    Hello,
    Okey but in which folder is this php.ini ?
    Thanks

    D.F

    Plugin Contributor HT Plugins

    (@htplugins)

    5 years ago

    Normally it stays in public_html folder. But you can contact your hosting provider. This is the best option

    Thread Starter flaviendev

    (@flaviendev)

    5 years ago

    i don’t have it

    Plugin Contributor HT Plugins

    (@htplugins)

    5 years ago

    Please contact your hosting provider and tell them to update the php.ini file with the value that I have sent to you in my previous email.

Viewing 12 replies - 1 through 12 (of 12 total)
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